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🐾 About Us

“I was getting ready to start a new job and needed a person where I knew my dog would be taken care of.  I googled dog walkers and Laura’s Critter Care, LLC came up and I called.  Laura responded very quickly.  I explained what I needed and we set up an appointment.  I immediately felt comfortable with Laura and my dog liked her too.  I set Laura up to come to my house once a day to feed her as needed, give her meds as needed and to walk her.  She was always on time and did an amazing job.  She even sent pictures and text messages which I appreciated very much.  I could not go to work every day without Laura’s services.  She is wonderful!” ~Laura Francese, Professional Archer and Bow Hunter, spokesmodel for Strother Archery,  Retired NFL Buffalo Bills Cheerleader, Star of ESPN2’s mini series Redfield RedZone and previous CW23 Star on Winging It! Buffalo Style Television Show

Group of pets together isolated on white

Our Team

A  few words to describe Laura Critter Care, LLC  pet sitters, dog walkers and house sitters are professional, experienced, dedicated, patient, mature, responsible and reliable… all the things you want in someone providing care for your critters, fur kids and your home.

Laura’s Critter Care, LLC sitters have a sincere desire to work with animals as a long-term career and are committed to continuing their education in the pet care industry. They are experienced in the pet care industry through paid and/or volunteer work and many of our caretakers are veterinarian trained and proficient in geriatric care as well as diabetes management. We are also trained in administering subcutaneous fluids. Some own their own animal behavior, pet care and training businesses. We also have many certified vet techs on the team.

You, the client, are able to meet with them directly and instruct them directly as to exactly what you need and want provided to your pet/s.  Laura’s professional sitters work as Independent Contractors.  Independent contractors (ICs)  bring specialized expertise to the job.  They come on board already experienced and trained and receive top pay,  therefore Laura has the top talent in the industry.  They value their reputations because most are well known within the pet industry.

Some of our over 2,000 clients consist of Professional athletes (NFL, NHL, Triple-A Baseball etc), Dentists, Doctors, Surgeons, Nurses, Residents, Veterinarians, Attorneys, Authors, FBI, Law Enforcement, Professors, Teachers, Television Personalities, News Personnel and Executives.

Laura’s Critter Care, LLC and it’s independent contractors are bonded and insured through Business Insurers of the Carolina’s and is a PSI certified company.  Laura personally recruits, interviews, verifies references and performs a background check on all professional pet sitters, dog walkers and house sitters so you don’t have to!  Laura’s sitters are also PetSaver or Pet First Aide certified.

Laura’s Critter Care, LLC is veterinary recommended by several Western New York veterinary locations.

Group of pets in front of white background, studio shot

The Management Team

Laura Cagwin Stauffiger, Owner

Hi I’m Laura! I own and operate Laura’s Critter Care, LLC based in Amherst, New York. Thank you for visiting my site. I understand that your home and pets are your most valuable possessions. I am a dedicated animal lover, life-long pet owner and an experienced animal care provider. I started sitting for pets while in High School and College to earn extra money.

I spent 20 years in the corporate world as a Regional Manager and Executive Recruiter in the employment services industry. I oversaw sales and operations for up to 6 different locations, managing anywhere from 10-50 internal employees as well as upwards of 400-1,000 temporary employees at any given time. I also recruited and placed executives within some of the countries top companies. I decided to follow my dreams and work with animals. So I retired from the corporate world and started Laura’s Critter Care, LLC in 2009.

I care for all types of pets, not just dogs and cats. Some of my clients have included goats, birds, salt water and fresh fish, ferrets, hedgehogs, sugar gliders, rabbits, reptiles, other small animals, and poultry. No matter what type of pet you have, I can sit for you!

I reside in the Village of Snyder in Amherst and also share my home with 2 cats, 3 dogs ( 2 pugs and a Boxer mix), 2 Lineolated Parakeets  and an African Grey Parrot. I have previously owned other breeds of dogs, birds, fish, reptiles, rabbits and rodents. Most of my pets have been rescued.  Over the years I have also been very involved in rescue and placement of pets into their forever homes.  I financially help and support many local rescues in the area.

I am a member of Pet Sitters International. PSI provides valuable resources for the professional pet sitter, as well as continuing education opportunities. I am also college educated and have attended classes on dog training, pet care and animal health through Medaille College and UB’s Mini Vet School and I am PetSaver certified through PetTech.  I am a Certified Professional Pet Sitter.

In August 2010 I was asked by Channel 2 news to be one of their Community Content Providers for their pet sections of several towns in Erie County.

I have been the personal pet sitter and dog walker for clients such as Stephen Hauschka, Placekicker for the Buffalo Bills,  Jerry Hughes, Defensive End of the Buffalo Bills, Dean Marlowe, Safety for the Buffalo Bills, Ramon Humber, former Linebacker of the Buffalo Bills, Vontae Davis, former Cornerback of the Buffalo Bills, Preston Brown, former Linebacker of the Buffalo Bills, Brandon Spikes, former Linebacker of the Buffalo Bills, EJ Manuel, former Quarterback of the Buffalo Bills, Christian Gaddis, former Center of the Buffalo Bills, Adam Benigni, Sports Director/Anchor for @WGRZ (NBC) Buffalo, and Maria Genero, Meteorologist for Daybreak and is co-host of The Healthy Zone on Channel 2 @ WGRZ (NBC) Buffalo.


Katelyn Daly, Assistant Client Care Manager

Katelyn has a background in management and many years of customer service in various areas. She loves bringing her skills and her passion for animals to a position that ensures that your furry family members are happy and healthy.

Katelyn assists Laura with the day-to-day operations of the business.


Becca Herzog, Assistant Client Care Manager

Becca is a graduate of Houghton college with a psychology degree and a graduate of the Karen Pryor Clicker Training Academy. She is a resident of Cheektowaga with her husband, 2 kids, 2 dogs, 2 cats, and fish.

Becca is the owner of her own dog daycare, training and boarding company called Playful Paws of WNY.  Previously Becca has worked at Purrfect Paws Animal Behavior Center and Fetch n Catch, overseeing daycare, playgroups and boarding, as well as working in the training programs. Most recently, she worked managing the dog daycare at K9 Kids Club before leaving to work more with Laura’s Critter Care and being home with her 2 kids. She has over the years been a pet sitter for friends, co-workers, and family. She has experience with dogs, cats, birds, reptiles and exotics.

She is a natural with all animals and has a lot of medical experience in regards to pets and the many different animals she has worked with over the years. She loves to work with pets to give them the care they deserve, as well as giving the owner the satisfaction and reassurance that their pets are in good hands.

Becca assists Laura with the day-to-day operations of the business on weekends.


Michelle Dailey, Assistant Client Care Manager

Michelle lives in Williamsville with her husband and has two daughters who are both in college. She spent ten years living in Australia and moved back to the States in 2000 bringing with her three dogs and a cat. She currently has 2 senior Miniature Dachshunds, Larry & Tootsie, a senior Cocker Spaniel rescue named Nugget, a Dachshund Beagle mix rescue puppy named JoJo and another Dachshund mix puppy rescue named Millie.

Michelle and her husband Ralph own rental properties throughout WNY that she helps manage part time.  She has worked in many fields over the years but working with animals has made her the happiest. She has an un-wavered love and compassion for animals and will care for your pets as if they are her own

She has been a pet sitter with Laura’s Critter Care since November of 2016. Michelle is excited to expand her role with Laura’s Critter Care as Assistant Client Care Manager.


Lisa Giangreco, Bookkeeper

Lisa maintains records of all financial transactions of the company and supports the management of the office.


Our Professional Pet Sitters and Dog Walkers

Jennifer Gibson,  A.M./P.M. and Overnight Sitter

Jennifer is a native of the South towns and is a life-long pet owner and animal lover.

Throughout the years, Jennifer has been a pet sitter for family, neighbors and friends. She has cared for the big and the small, the finned, the flying, and the ones with fur. She finds great satisfaction in bonding with animals and caring for them. She currently has a cat of her own, a beautiful, sweet cat named Cinders.

Jennifer has experience working with horses, having taken English riding lessons as a girl and riding as a member of the Equestrian team in college.

Jennifer has a long retail career in management, having worked for companies such as JCrew, Gap, and Banana Republic.  She is also an artist known for her watercolor paintings and photography, having exhibited at shows throughout the WNY area, including the Allentown, Roycroft, and Quaker Arts festivals.

Jennifer is pleased to have worked with Laura for over 8 years now, and finds it a true privilege to care for your beloved pets.


Becca Dennee Herzog, A.M./P.M. Sitter and Mid Day Dog Walker

Becca is a graduate of Houghton college with a psychology degree and a graduate of the Karen Pryor Clicker Training Academy. She is a resident of Cheektowaga with her husband, 2 kids, 2 dogs, 2 cats, and fish.

Becca is the owner of her own dog daycare, training and boarding company called Playful Paws of WNY. Previously Becca has worked at Purrfect Paws Animal Behavior Center and Fetch n Catch, overseeing daycare, playgroups and boarding, as well as working in the training programs. Most recently, she worked managing the dog daycare at K9 Kids Club before leaving to work more with Laura’s Critter Care and being home with her 2 kids. She has over the years been a pet sitter for friends, co-workers, and family. She has experience with dogs, cats, birds, reptiles and exotics.

She is a natural with all animals and has a lot of medical experience in regards to pets and the many different animals she has worked with over the years. She loves to work with pets to give them the care they deserve, as well as giving the owner the satisfaction and reassurance that their pets are in good hands.


Downing, MarissaMarissa Downing, AM/PM and Weekend Sitter

Marissa graduated with her degree in Graphic Design, but her background is in the Human Services field. She has assisted and cared for adults and children with developmental disabilities for 15 years. Several of those years as a Group Home Manager.

Marissa has a love and passion for care-giving and is lifelong animal lover.  She has had a cat named Mittens, 2 Maltese named Spunky and Buddy and 3 parakeets. Marissa is a frequent visitor at the Erie county SPCA.

Marissa currently resides in Clarence with her husband, Jason and 4 children.


Deb Vizine ,  A.M./P.M. Sitter and Mid Day Dog Walker

Deb worked as the Grants Manager of the Greater Buffalo Niagara Regional Transportation Council for 37 years. She retired in 2010 and decided that with her love of animals she wanted to do something with her retirement working with pets. She has never wanted to kennel her pets and as Laura’s Critter Care, LLC does only  home care she decided she would also love to work with Laura and help to care for people’s pets and love them as her own.

Deb currently owns 3 pugs 11, 3 and 6 mos.. She is involved in pet rescue with the Green Mountain Pug Rescue transporting pugs in need to the rescue. She attends their Pug Social fund raiser each year in Vermont. She and her husband have also watched dogs in their home for friends and people they have met throughout the years with the Buffalo Pug meetup group where she was the Organizer for several years.

Deb has taken courses to learn more about animal health and care having completed the American Red Cross Dog and First Aid Course in 2008 the Mini Vet course offered at SUNYAB in 2010 and again in 2017 offered by Medaille.

Other pets Deb has owned have been a Goffin Cockatoo and a Nanday Conure. She is very familiar with the care and maintenance of birds and she has also owned a cat. Deb also has extensive experience in working with elderly pets as her previous 4 pugs that have passed died at ages 13 through 15 including her blind pug Rocco. Deb has a passion for all animals and feel they should be cared and loved like humans!


Marilyn Wetter , A.M./P.M. Sitter and Mid Day Dog Walker

Marilyn’s love for all animals will show when she takes care of your pet(s)!

Her passion for animals goes back to her childhood when she got her mom to fall in love with a kitten and it became her first pet.  She wrote an essay about how her three sisters never were allowed a pet but how she changed her mom’s heart – that essay won her cat, Cuddles, a Regional title and a story with photo in the Buffalo News.

Her pet family expanded with turtles (Salt & Pepper) two more cats, (Muffin and Pumpkin), and a lop-eared bunny named Cottontail.  Marilyn adopted her first dog, a Pomeranian, Buffy from the SPCA and her second Pom, Destiny, she rescued from an abusive home.  Destiny was pampered even more after being diagnosed with severe heart problems and Marilyn took her walks in a roomy pet stroller which held her toys, bed and water dish.  Destiny passed in 6/2014.  Marilyn and her family know that a house is not a home without the unconditional love of a pet and she got her first Pom puppy, Kody Bear, Labor Day 2014.  In June 2016 she couldn’t resist rescuing another Pom, Bella Mia, from the Buffalo Animal Shelter. Bella Mia had severe dental disease but Marilyn had that taken care of and now Bella Mia and her big brother Kody Bear are enjoying the good life together being spoiled and loved by Marilyn and her family.  Everyone who knows Marilyn wishes they were her pet!

Marilyn and Kody Bear are volunteers in the SPCA’S Paws for Love Program and Marilyn has also completed Pet Tech training and is Pet Saver certified in Pet CPR and First Aid.

Marilyn has been part of Laura’s Critter Care team since 2013 and now is enjoying her dream job!  Marilyn currently resides in Getzville with her husband and has two sons.


karinKarin Willick, A.M./P.M. Sitter and Mid Day Dog Walker

Karin is a native of Williamsville and resides with her husband and four daughters.  She has been around pets her entire life and loves all animals big and small.

She attended SUNY Brockport for an undergraduate degree and obtained her Teaching Certification and Master’s Degree in Educational Computing from Buffalo State College.

Karin has spent a lot of time volunteering on committees or in the classroom at her daughters’ schools, co-chairing numerous committees.

Before pet sitting for Laura’s Critter Care she was a substitute teacher at Saints Peter and Paul School in Williamsville.

Karin has been fortunate to be able to pursue hobbies and passions that she enjoys. She is eager and excited to meet and take care of your pets.


lisaLisa Giangreco, A.M./P.M. Sitter and  Mid Day Dog Walker

Lisa moved to Buffalo (via Boston/San Fran/Chicago) a few years ago after marrying her husband, Mark, a native Buffalonian.  She and her husband live in North Buffalo with their two rescue cats, Phoenix and Jupiter and are looking to add to their kitty family either by fostering or adoption.

Lisa left her ‘desk job’ in pursuit of work that would fill her heart and soul. She enjoys having more time to work for you and the Laura’s Critter Care Team.  She has always loved animals.  She grew up with Dusty, the sweetest Collie ever.  She rescued her first cat Tigger over ten years ago and her love and respect for animals has just deepened over the years.

She knows what it means to provide dependable, reliable, trustworthy pet and home sitting services,  the kind of service she and her husband look for and appreciate.  She knows that your pets are your babies, your family.   Vacation is that much more relaxing and enjoyable when you know your babies are being loved and cared for by someone like Lisa.

In addition to professional pet sitting, Lisa is also the Bookkeeper for Laura’s Critter Care, LLC


IMG_1260Alana Ingala, A.M./P.M. and Mid Day Sitter and Dog Walker

Alana was born and raised here in Buffalo NY.  She is a graduate from Canisius College and is excited to be a part of Laura’s Critter Care, LLC and enjoys working with Laura.

Alana has owned a Maltese named spunky, and she currently has a cat named onyx (pictured), a lovebird named Paulie, a hamster named Tito and a beta fish.  Alana currently has a new puppy and a bird. She has always had a love for animals and is looking forward to loving and caring for our clients pets as if they’re her own!


UntitledKrista Lipczynski, A.M./P.M. and Mid Day Dog Walker

Krista is a graduate of Canisius College where she received her bachelors degree in Management and Marketing. She currently owns a dance studio in Derby, NY fulfilling her passion and currently lives in Hamburg.

Krista has three dogs at home, Lucy, Kloee and Watson!  As an animal lover, one of her favorite things to do is go on long walks with her pups, and take them to the local doggy park. She has over the years been a pet sitter for family, friends and coworkers and can’t wait to meet new pets through Laura’s Critter Care!

IMG_4397Lita St. James, A.M./P.M. Sitter and Mid Day Dog Walker

Lita St. James grew up in Rochester, New York and has always had an interest and fascination with animals and knew she wanted to make that a bigger part of her life.  She spent the past eight years working with animals as a veterinary technician having studied at Alfred State College for a Veterinary Science Technology degree.

Lita moved to Buffalo a few years ago with her wife, three rabbits Hazel, Thlayli, and Blackberry, and Siberian Forest Cat Santi. She loves taking care of cats and dogs, and has a particular affinity for pocket pets.

Although she loves working with animals, Lita has decided to take a different direction from veterinary medicine; she is interested in pursuing feline behavior. Understanding and helping cats is something she finds great importance and passion in.

Lita is excited to be able to have interaction with so many different pets and put her knowledge and experience to good use in addition to helping many owners rest at ease knowing their family members are well taken care of while they are away.


Christy Heine,  A.M./P.M. Sitter and  Mid Day Dog Walker

Christy grew up in Orchard Park and now lives in Williamsville with her family. She and her husband share their home with their daughter, 3 dogs, 2 cats, and 2 Eclectus parrots. Having a large pet family has given her first-hand experience to how important it is to have a trusted care taker come to your home to care for them.

Christy knew at a young age that her future would include working with animals. She started volunteering at a local vet’s office as early as 8th grade and continued to volunteer in various organizations through high school. After earning her Bachelors in Business Administration, she knew something was still missing and again ventured back towards animal care.

Previously Christy worked at the Erie County SPCA in both kennels and the office. She worked for four years at Purrfect Paws Animal Behavior Center where her love of dog and cat training flourished. While there, she oversaw daycare and playgroups, assisted with training, and cared for foster animals of all types.

Christy also has experience fostering animals in her own home, to include many with health issues. She has extensive experience with Parrots and is excited to work with all animals.


image1Christine Biondolillo, P.M. and Weekend Sitter

Christina resides in Amherst with her fiancé, son, and 3 step-kids. She is a proud animal lover of Bandit her Dalmatian and Jethro her domestic short-hair cat. She grew up with cats, dogs, & rabbits her whole life.

Christina started out as a client of Laura’s Critter Care and loved how caring the professional pet sitters were to her pets when she was away so she wanted to become part of the team. Even though she works full time in the Insurance Industry,  as a PM sitter with evening and weekend walking appointments she looks forward to caring for your pets.


AmyAmy Morris, Mid Day Dog Walker and Sitter

Amy is a WNY native and graduated from St. Bonaventure University with a BA in business. Growing up, she has always had pets in her life and formed a strong bond with animals from a young age.

Amy now resides in Williamsville with her husband John and two children. Currently Amy has 2 rescued dogs (Gingersnap, a beagle/lab mix, and Emilia, a dachshund mix), 1 cat (Nikita), and a goldfish named Coral. She considers her pets to be part of the family and finds it very rewarding to give them a happy life and home. Amy enjoys spending time with her family and has been fortunate enough to be a stay- at- home mom while her children were little. Now that both of her children are in school, Amy is ready to make her passion for animals a bigger part of her life. She is a responsible and honest person and excited to meet and take great care of your pets!


12829425_10204526057069775_4470921399309375457_oCarrie Hoffman, A.M./P.M. and Overnight Sitter and Mid Day Dog Walker

Since Carrie was little she always loved animals – real, stuffed or imaginary –made no difference to her. She would sit with her grandfather by the hour and learn everything he could teach her, as he’d had a farm once upon a time and a vast array of pets. Nature shows were always a big hit in her home.

She had always thought she wanted to be a veterinarian but she was wrong. After two years of interning with a local veterinarian she knew she could never do the job. Not because she wasn’t smart enough, but because she was too sensitive. Carrie learned an incredible amount during those two years, that she has put to use in her pet sitting.

Carrie is so glad she was inspired to start her own business, Kelsey’s Sit and Stay because she has made so many friends both furry and not. She has yet to meet a dog who doesn’t like her, and once she knows what cats are really thinking she will know if it’s me or just my furry coat that they like.

Carrie is excited to also add additional jobs to her schedule through Laura’s Critter Care and looks forward to meeting you.


Heidi Mordino, A.M./P.M. Sitter and Mid Day Dog Walk

Heidi has been involved in the Animal Industry for over 10 years. She has held many positions including Doggie Daycare Associate, Veterinary Receptionist and Veterinary assistant. She often petsits for friends and family and is affiliated with Queen City Pitties (previously known as Educate A Bull).

Her love for animals has blessed her with 4 wonderful rescue cats and 3 rescue dogs: a pittie, heeler mix and a chiweenie. She loves being a part of this amazing group of people!


20160608_212835 (1)Lisa Rickert-Liedy, A.M./P.M. and Overnight Sitter and Mid Day Dog Walker

Lisa is a life long animal lover and native of Tonawanda.  She now resides in Amherst with her husband, Steve and 2 children.  Also sharing their home are Jester, a Siberian Husky, Jack, A German Shepherd, Gibbs, a Bearded Dragon, and a 120 gallon Salt Water Fish Tank.  With them forever in spirit are Zeus, a German Shepherd/Husky mix, and Mama, a Calico cat.

Lisa has rescued many reptiles throughout her life including gecko’s, snakes, bearded dragons, and an Iguana named Iggy who lived to be 13 years old.  She is proficient in the care and feeding of reptiles.

Lisa specializes in the care of large breed dogs but loves them ALL equally!!!  She looks forward to working with you and meeting your pets.


melissaMelissa Westmiller, A.M./P.M. and Overnight Sitter and  Mid Day Dog Walker

Melissa is married with four daughters. She has a finance degree from the University of South Florida. Melissa was a bodily injury insurance adjuster for over 15 years before she decided it was time to spend more time with her family.

Melissa has loved animals her whole life.  Her husband Vince works in the veterinary field as a sales representative and has worked for Penn Vet and Abaxis and is currently working for Parnell. He has been working in the veterinary field for over 18 years.

She and her family currently own a German Shepard and three cats. Melissa looks forward to caring for your pets which she understands are cherished family members.


picHeather Danat, A.M./P.M. and Weekend Sitter

Heather has had 15 years of experience in the customer relations/service field.  She graduated with her Bachelor’s degree in Early Childhood Education.  She then went on to earn her Brokers License and worked as a Personal Risk Manager for 7 years before resigning to become a stay-at-home mom.  She currently volunteers as Vice-President on the board for her daughter’s preschool.  Heather resides in Clarence with her husband and two children.

Heather grew up with a household full of pets, including 6 cats, fish, frogs, hamsters, and a bird.  She understands the love and companionship that a pet brings to the family and is excited to help care for your “fur-babies” as well!


bio-picJenny Moores, A.M./P.M. Sitter and  Mid Day Dog Walker

Jenny has been a lifelong pet lover. She has been the “go to” pet sitter for family and friends for years. She is a native of Boston Mass. but moved to Buffalo 5 years ago after marrying her husband Ken a native Buffalonian.

Jenny worked in the corporate world for over 20 years as a Regional Loss Prevention Manager. She left the corporate world to spend more time with her children and pets. She currently operates her own wellness business called Peace of Mind Wellness which specializes in the use of essential oils, Reiki, meditation and yoga to help her clients with ailments. She also does photography on the side and is a Travel Softball coach for the Sandlot Saints.

Jenny resides in Williamsville with her husband, 3 children and their 3 dogs, a Saint Bernard, Black Lab and Yellow Lab mix.


Michelle Dailey, A.M./P.M., Overnight Sitter and Mid Day Dog Walker

Michelle lives in Williamsville with her husband and has two daughters who are both in college. She spent ten years living in Australia and moved back to the States in 2000 bringing with her three dogs and a cat. She currently has 2 senior Miniature Dachshunds, Larry & Tootsie, a senior Cocker Spaniel rescue named Nugget, a Dachshund Beagle mix rescue puppy named JoJo and another Dachshund mix puppy rescue named Millie.

Michelle and her husband Ralph own rental properties throughout WNY that she helps manage part time.  She has worked in many fields over the years but working with animals has made her the happiest. She has an un-wavered love and compassion for animals and will care for your pets as if they are her own.


bethBeth Skorka-Zola, A.M./P.M. Sitter and Mid Day Dog Walker

Beth lives in East Amherst with her two children, husband, and dog Alyssia. She is a Nutritionist and distance runner so she likes to be active and knows how important exercise is for both people and dogs.

Beth grew up having dogs and her siblings all have them; from a Miniature Schnauzer to a Great Pyrenees, so she is comfortable working with all sizes. Growing up down the street from a farm, she was an animal lover at an early age.  Beth looks forward to caring for your pets as if they were her own.


imageAndy Lipczynski, A.M. Sitter and Mid Day Dog Walker

Andy is an all around animal lover, and has been pet sitting for family and friends since high school. He currently works for UPS and lives in the village of Hamburg with his wife, daughter, and pup!

One of his favorite things to do is taking his English bulldog, Watson, to the local doggy park with his family. He is excited to be part of the team at Laura’s Critter Care!


thumbnail_20160729_173311-1-11Joanne Kostrzewa, A.M./P.M. and Overnight Sitter and Mid Day Dog Walker

Joanne, was born and raised in the Buffalo area, except for a short stint in Norfolk, Virginia, where her husband was in the US Navy. She has worked in customer service for most of her career. She loves working with people, especially the elderly.

About 5 years ago Joanne rescued her first dog, a pitbull shar pei mix  and since that time her dog has changed her life.  Joanne loves her so much and can’t imagine her life without her.

Joanne looks forward to loving and taking care of your pets the same way that she loves and cares for hers.


Alyce Westmiller, A.M./P.M. and Overnight Sitter and Mid Day Dog Walker

Alyce grew up in Kenmore and currently lives in North Buffalo with her husband and two rescue dogs Koda and Tilly.

After many years in the non profit field she is now employed as a part time retail merchandiser. Alyce has enjoyed the company of several assorted pets that include dogs, cats and rabbits. She has also looked after friends and family pets and looks forward to taking care of your pets. As a pet owner Alyce understands how important care and companionship is.


Michele Durno, A.M./P.M. Sitter and Mid Day Dog Walker

Michele grew up on the west side of buffalo. She has been a animal lover all her life. Her and her sister wanted a pet monkey and begged their parents daily for years. They took them to the zoo 3x a week to visit them. But No family monkey.

They settled for a poodle and a rescue cat.  Michele loves animals of all kind. She presently only own 1 dog, Sammy the Shih Tzu. But wish she had multiple!  The love, caring, patience she has for animals goes above and beyond.

Michele recently purchased a pet stroller for her dog, he has arthritis in both back legs and is losing his eyesight.  So when she has the time she takes him to the mall with her. He just sits there and enjoys the ride.
Michele has her associates degree in Business Administration and has worked in multiple corporations for over 20yrs within their Finance departments.  Time for a change from the corporate world and that’s she decided to work with Laura’s Critter Care.
Looking forward to a new journey.

Beth Oliveri, A.M./P.M., Overnight Sitter and Mid Day Dog Walker

Beth resides in Clarence with her husband, a female Frenchie named Sophie and her hamster – Omar. Her recent retirement, from insurance defense litigation work has provided her with the opportunity to pursue her life’s passion – working with animals.

As a child, her parents allowed Beth and her three brothers to raise every imaginable type of pets including – dogs, cats, guinea pigs, hamsters, gerbils, ferrets, birds, turtles, gold fish and a garden snake.  So her love of animals spans the spectrum.

Beth also enjoys volunteering with wildlife at Hawk Creek Wildlife Rehabilitation Center.  In her spare time, she also pursues her love of music studying the cello. She is also a season ticket holder with the Buffalo Philharmonic Orchestra.

Beth is very excited to be on the Laura’s Critter Care team and to have the opportunity to treat your pets with as much love as she treats her own.


Rachel Tabone, A.M./P.M. and Overnight Sitter and Mid Day Dog Walker

Rachel currently lives in North Buffalo where she was born and raised. She lives with her boyfriend of ten years and they have two very lovable cats.  Rachel also spends a lot of time at her father’s house where she has a highly intelligent and very energetic Westie highland terrier. Her pets have shown her what having a best friend is truly about and has guided her to become a compassionate and responsible adult!

Rachel’s past experience includes several years working with individuals with disabilities, nursing home care and child day care. She spent 6 years enlisted with the Army National Guard where one of her proudest accomplishments was being able to assist with Hurricane Sandy Disaster Relief.  Along with pet sitting Rachel also works for UPS.

Since Rachel was a child she always had a deep compassion for helping others, along with a deep love for animals. She remembers always begging her uncle and friends to let her be the one to watch over their pets when they were going out of town, and to this day she still makes sure she is their go-to sitter!

Rachel feels this opportunity is a perfect way to fulfill her love for animals while helping others!


Katelyn Daly, A.M./P.M. and Mid Day Dog Walker

Katelyn has been surrounded by animals her whole life and is currently the proud parent of two rescue dogs, Buster and Porter.

As a client of Laura’s Critter Care she was so impressed with the quality care that her fur babies received that she herself wanted to join the team.

Katelyn is a graduate of University at Buffalo with a degree in Theatre and has experience working with all types of animals in theatrical settings.  Currently, she resides in Tonawanda, NY and has her own business teaching knitting and yoga classes.


Lauren Waldroff, A.M./P.M. and Weekend Sitter

Lauren is a HUGE animal lover. She grew up in a house of cats and dogs mostly, but has been around all types of animals her whole life.

Lauren’s  goal is to care for your pet with the up most compassion according to your wishes, and keep them as active as possible so they stay as happy as possible. She has plenty of knowledge with proper hygiene, food and diet care for animals. She enjoys going for walks and understand safety is extremely important for your pet.

Lauren is extremely flexible with time and willing to help as much as she is able according to your schedule and hers. Lauren looks forward to meeting you and working with your favorite pets!


Megan Abramo P.M. Sitter and  Mid Day Dog Walker

Megan was born and raised in Buffalo, NY. Ever since she was young, she knew that she wanted to pursue a lifelong career with animals of all kinds. She has had, and still has dogs of different breeds ranging from Keeshonds, Pomeranian, Beagle, and also a rescue mutt! From fostering kittens to pet sitting and dog walking for friends and family, animals have always been apart of her life.

Horses are a passion of Megans, and she takes lessons on and off. She previously completed a year in the English Equestrian Program at The University of Findlay. She will be attending Medaille College in Fall of 2017 to become a licensed Veterinary Technician.

Megan currently owns a betta fish, four goldfish, a Maine coon cat named Roscoe, and will soon be adding a yellow lab puppy!  She is so excited to be with Laura’s Critter Care, and  can assure you that your pet will be cared for and loved as if they were her own!


Mary Frey, A.M. and Weekend Sitter

Mary moved to the Buffalo area from Erie, Pennsylvania, but was a long time fan and frequent visitor of the city before moving here. She loves all animals and grew up with big and small critters her whole life, which included dogs, rabbits, hamsters, guinea pigs, rats, and fish. She currently has 2 rescues – Caddy, a Rottweiler/German Shepherd mix and Roper, a Blue-tick Coonhound mix and they are her world!

Mary has taken care of and pet sat cats, dogs, and other fur-babies for friends and family and is excited to join Laura’s team! She will take care of your pets as if they were her own fur-babies!


Kristin Schmidt, A.M./P.M., Weekend and Overnight Sitter

Kristin is a native of Clarence who grew up with cats, dogs and an Amazon parrot! At a young age her family taught her all living things should be treated with love and respect.

Kristin spent her high school years assisting local chicken farms and helping her grandmother who raised K-9 dogs for local law enforcement. As an adult, she started volunteering for a cat rescue group Ten Lives Club, cleaning cages and taking care of orphaned kittens who needed bottle feeds, as well as fostering cats awaiting a forever home. She also works for a local veterinarians office.

Currently Kristin has 3 dogs (a Great Dane, St Bernard, and a Shih Tzu) and two cats. She loves spending time walking and getting exercise! Kristin looks forward to meeting new animal friends of all kinds!


Amber Kallen-Monroe, A.M./P.M. and Mid Day Dog Walker

Amber first came to Laura’s Critter Care as a pet sitting client many years ago. It wasn’t until she scheduled a family vacation that she realized how hard it could be to find a well-qualified pet sitter. Luckily, Laura’s Critter Care came to the rescue with a pet sitter who could care for a dog, 2 cats that needed medication, and 2 guinea pigs. The vacation and the pet sitting went off without a hitch. Fast-forward to today and Amber is excited to be a part of the Laura’s Critter Care Team as a pet sitter and a dog walker.

Amber has her Bachelor’s degree in English from SUNY Brockport. After college, Amber worked as a photographer until she had her first child, Avery. For seventeen years she was a stay-at-home mother to Avery, Liam and every pet they brought home. Dogs, cats, guinea pigs, a rat, a mouse, fish, frogs, tadpoles, and snails, Amber was happily a mom to them all.

Amber will care for your pets like they are her own. Let yourself relax and enjoy your vacation knowing that Amber is caring for your pets just the way you would if you were home. Or if you need a dog walker, rest assured your pup is having an exhilarating walk while you work! Amber is especially fond of pets with special needs and senior pets. She has experience in caring for them, specifically giving pills, liquid medications, subcutaneous fluids, eye drops, and wound care. Don’t let your pet’s medical needs keep you home. Amber is ready to help you.


Denise Bender, A.M./P.M. Sitter and Mid Day Dog Walker

Denise has always loved being around animals. When her kids were still at home they had a dog, hamster, bearded dragon, rabbit and fish. Now that the kids are on their own she has more time to pet sit for other people.

Denise volunteered at the Erie County SPCA for 8 years walking dogs. She traveled to Best Friends Animal Sanctuary in Utah in 2010 to volunteer. She enjoys helping out friends and family by staying at their homes with their pets when they go on vacation. It is less stressful for the pets and the owners!

Denise has been with Laura’s Critter Care for almost 2 years. It is such a rewarding job. The animals love you unconditionally and are so excited to see you!


Janice Nemmer, A.M./P.M. and Weekend Sitter and Mid Day Dog Walker

Janice lives in Clarence Center with her fur and feather babies.  She has 3 large dogs, 2 cats and 6 chickens.

Janice has been a puppy raiser and sitter for Guiding Eyes for the Blind.  The lab in this picture, Tacoma, now works for the National Parks Service as an explosive detection canine.  He left the Guiding Eyes program to follow his passion for sniffing.

Janice is a lifelong animal lover who is looking forward to caring for your pets!


Jessica Caffrey, A.M./P.M. and Weekend Sitter

Jessica was born and raised in the North towns. She has been a lifelong animal lover & dog owner. 

Jessica currently resides in Grand Island with her husband and two children. She has 2 dogs (Rylee, a Border Collie, & Piper, an Australian Shepard) and a cat (Sheldon).

Jessica spent time working at Purrfect Paws monitoring daycare and playgroups, assisting with training classes, & taking care of all sorts of foster animals. She completed the Dog Obedience Trainer program through Animal Behavior College.

Jessica is very excited to be a part of the Laura’s Critter Care team & taking care of your fur-babies!


Sheree Green, A.M./P.M., Weekend and Overnight Sitter

Sheree currently resides in the Lancaster, NY area. While she does not own pets at this time, she has been afforded time to care for other people’s pets. She is a recent empty nester with extra time on her hands.

Sheree has owned many dogs, and cats in her lifetime. She has lived in the WNY area all her life and has past experience working with pets and enjoys working with pets because they bring smiles to everyone’s faces, they love unconditionally, and are truly a part of the family! Her favorite pets are dogs, cats, and fish. She is really glad to join Laura’s Critter Care as a professional dog walker and pet sitter.


Jessica Bakkila, A.M/P.M. and Weekend Sitter

Jessica grew up in Western New York, has graduated from UB and is a school counselor.

She adores animals of all shapes and sizes. She was raised around many dogs, cats, guinea pigs, ferrets, fish, a lizard, a gecko, and even hermit crabs. Jessica has a lovely tabby cat named Sasha who she adopted from a local SPCA. Sasha is now eight years old and is completely spoiled. Jessica has enjoyed caring for the pets of friends and family and is excited to care for your pets as if they were her own!


Michele Swick, Mid Day Sitter and Dog Walker

Michele is from Williamsville, NY and married for 17 years with a 15 year old son and 12 year old daughter. Michele has had 3 dogs during her life and a few years ago lost her beloved Golden Retriever, Sabre, at the ripe old age of 13.

Her family wants a new dog, but due to crazy kids/sports schedules she has been unable to commit to her own puppy. She watches several neighbors and friends dogs and even took in her nieces 3 year old Bernese mountain dog in to her home for 6 months last year while her niece was studying abroad!

She is thrilled to be connected with Laura and have the opportunity to fill her days taking care of others peoples pets! Every pup she has ever taken care of has adored her and Michele prides herself on treating them as one of her own.


Caitlin Mood,  Mid Day Dog Walker and Weekend Sitter

Caitlin grew up on Long Island, moved to Buffalo 6 years ago to attend UB where she received her bachelors in Environmental Studies.

Since graduating she has worked in boarding and a veterinary practice which made her decide to go back to school to be a vet tech. She hopes to work with Wildlife after she graduates. Caitlin also volunteers at the SPCA in the Wildlife department, which she loves because she gets to work with a lot of cool animals.  She has a cat Tabatha who she has had for 17 years, Lilly a 5 year old Boxer/Pitbull, a rat, Freckles and some fish.


Rhiana Schwartzoff, P.M., Weekend and Overnight Sitter

Rhiana is a graduate of SUNY ESF with a degree in Wildlife Science and her passion for animals began with her first pet guinea pig. From there she’s had hamsters, rabbits, fish, cats, dogs and even a horse! Currently she’s downsized and owns an adorable dwarf hamster named Hamlet.

Throughout the years, Rhiana has worked a vast amount of animal jobs ranging from dog kennels to pet stores to even the zoo! Presently you can find her most days at the Buffalo Museum of Science as a facilitator. When she’s not at the science museum, she’s exciting fellow animal lovers as a wildlife educator at Buffalo Animal Adventures. Her true happiness in caring for pets brought her to Laura’s Critter Care and she’s excited to start this new chapter. She can’t wait to meet and care for your pets!


Jennifer Moeser,  A.M./P.M. and Mid Day Dog Walker

Jennifer grew up in Idaho and has been around animals all her life. She and her husband have lived in Snyder for 21 years and they have 3 kids.

Jennifer loves animals and feels it is really important for them to have regular exercise. Her Cocker Spaniel loves his daily walk. They walk all year, however, if it’s too cold and her dog is uncomfortable, she shortens his walk. Dogs need physical exercise as it is essential for their well being.

She will take care of your pet as if they were her own.


Kathy Stockman, A.M./P.M. Sitter and Mid Day Dog Walker

Kathy has been a WNY native all her life. She now lives in Williamsville with her husband and six daughters. Kathy has loved animals all her life. She has been the owner of several rescue dogs. Her family has enjoyed animals from turtles, hamsters, dogs and cats. She currently owns a German Shepherd, Shih-Tzu Bichon mix, and shepherd mix. Kathy has a big heart and a special love for animals.  She looks forward to caring for your pet with compassion as though they were her own.


Marissa Babcock, A.M./P.M., Overnight Sitter and Mid Day Dog Walker

Marissa has thirteen years of retail and management experience. Providing excellent customer service is something she is very passionate about. Her true passion lies in the caring of animals of all types, sizes, domesticated and wild. She has had animals of all kinds in her life since she was born. For seven years she has consistently provided care to cats, dogs, small critters, and reptiles for friends, family members, and others through word of mouth. To provide the unconditional love, loyalty, and devotion to any animal in her care is something she lives by.


Nikki States ,  A.M./P.M. Sitter and Mid Day Dog Walker

Nikki’s passion is caring for animals of all sizes. Ever since she was a little girl she has always tried to rescue any animal she came across and care for them as if they were her own. From trying to help baby birds to feeding lost kitties and doggies. As she grew up she began adopting. To this day she has never been without an animal in her home. Her #1 goal is to make sure the animals she cares for are happy, healthy and receive unconditional love. From family to friends pets and  her own she always makes sure they are happy while their owners are away at work, on vacation or just simply having a night out.


Jordan Westmiller, A.M./P.M., Overnight Sitter and Mid Day Dog Walker

Jordan is a college student at SUNY Geneseo and is majoring in International Relations. She is an active member of the Sigma Delta Tau sorority and has been involved in both recruitment and philanthropy. She is a native of Williamsville and graduated from Williamsville East High School in 2016. She is the oldest of 4 sisters and has 2 dogs, Ziva and Sebastian, and two cats, Luna and Jeter.

She has been passionate about animals her whole life and has had many different pets. She is a strong advocate for adopting rescues, her family adopted their dog Ziva from the Big Dogs Big Hearts rescue based in the Rochester/Buffalo area. She has experience in dog sitting for family friends and relatives. Jordan has also volunteered at the local SPCA looking after cats.

Jordan looks forward to caring and looking after your pets with the same love she would her own.


Katie Ballacchino, A.M./P.M. and Overnight Sitter and Mid Day Dog Walker

Katie is a student at Buffalo State College. She is majoring in psychology and hopes to become a psychiatrist one day. She has four pets, and three of them are rescues. Her rescue Connor(Shetland sheepdog) is 19 years old, and she recently adopted two cats. She also has a golden retriever buddy, and she is going to be 4 this June. Katie loves cats and dogs and grew up with them since she was a baby so she has never been without animals. She has always had at least four or more animals living in the house and she hopes to have the same when she buys her own home one day.


Sara Burr, A.M./P.M. and Overnight Sitter and Mid Day Dog Walker

Sara was born and raised in Clarence, NY. She is a graduate of Buffalo State College where she received her bachelors degree in elementary education. She spent four years teaching kindergarten before she took time off to raise her two daughters.

Sara has always had a love for animals. She has been an active pet sitter over the last fifteen years. Her passion is sports and attending all of her daughter’s softball games.

She is eager and excited to meet and take care of your pets.


Taylor Jeromos, P.M. and Weekend Sitter

Taylor is a Buffalo transplant who grew up in Ohio and has lived in Indianapolis, Dallas, St. Louis, and London. She has a Master’s in Museum Studies and currently works at Frank Lloyd Wright’s Martin House. She currently has one cat named Mathilda (affectionately known as Loaf) and grew up with dogs, cats, fish, and a lot of animals who lived in the forest near her childhood home–including snapping turtles!


Susan Carpenter,  A.M./P.M. Sitter and  Mid Day Dog Walker

Sue has always had a love for animals. She grew up participating in 4-H and showing her full-size horses in State competitions, at where she won many year-end awards.

In later years, Sue volunteered with several animal organizations, including transporting for a dog rescue team and fostering miniature horses. With her daughter, Makayla, she competed on the miniature horse show circuit. Together, they also created and managed “Ribbons for Linda,” a non-profit organization for pancreatic cancer in memory of their friend. One of the many fundraisers they organized annually was a very successful horse show.

Sue is knowledgeable about many different breeds and types of animals. She has personally owned fish, finches, gerbils, bunnies, chickens, turkeys, cats, dogs, goats, alpacas, full-size horses, miniature horses, donkeys and a mule.

Sue received her Associate Degree in Medical Assisting from Fisher College in Boston, MA. For over 20 years, she worked in the medical field while taking care of her farm in Maine with her husband and two children.

Sue is also a certified Reiki Master and has taken workshops on animal communication.

In 2017, Sue and her husband, David, along with their 2 cats, 2 dogs, 2 miniature horses and 2 donkeys moved from Maine to West Falls, NY.  After settling in New York, she volunteered at Lothlorien Therapeutic Riding Center.  This gave her time to reflect on her true passion – working with animals.  Sue is very thankful for the opportunity to do so with Laura’s Critter Care!


Carolyn Pokorski, A.M./P.M. and Overnight Sitter and Mid Day Dog Walker

Carolyn is currently an RN at Erie County Medical Center working on the Medical Rehabilitation Unit specializing in spinal cord injuries and traumatic brain injuries. She has also worked in the Operating Room as well as Orthopedic Unit.

She is a resident of Cheektowaga bordering Snyder, Amherst and Williamsville. She lives with five dogs (one being a blind Diabetic,) and three cats. She loves the balance of taking care of people and animals.

Carolyn is a volunteer with Pixie Mamas Rescue and fosters dogs of all types and temperaments. She does transport, works events and screens potential adopters. She has experience with medication administration including insulin. Carolyn is an advocate for all animals and is an excellent choice to care for your pet.


Dana Machajewski, P.M. and Weekend Sitter

Dana earned her Bachelor’s degree from Canisius College and her Master’s degree from D’Youville. She currently works as an analyst in the insurance industry but her true passion involves working with animals.

A lifelong pet owner, Dana has volunteered with a number of animal organizations, from wildlife rescue to training service animals to help their new owners adapt to living independently. She currently volunteers her time with various SPCA events and fundraisers.

She is a native of Cheektowaga, where she currently resides with her pit bull Lola, hound mix Mia, and cat Felix. She looks forward to meeting you and your pets!


Katie Mego, P.M., Weekend and Overnight Sitter

Along with pet sitting, Katie currently works full time as an administrative assistant at Evergreen Health. She resides in West Seneca with her family. They have a border collie mix named Jake and three cats.

In her spare time Katie loves to spend time outside and relax at home with her fur babies. In the past she has worked at a local kennel and at a veterinary hospital as an administrative assistant. Katie has grown up around animals her whole life. She looks forward to caring for your pets.


Samantha (Sam) Morcio, P.M. and Weekend Sitter and Mid Day Dog Walker

Samantha is currently a student at Medaille College majoring in pre-vet. She has experience with small animals, large animals and exotics. She’s had many pets growing up and currently has a dog and 2 cats that she adores.

Samantha has a great passion for animals, hoping to pursue her life long dream in becoming a veterinarian. She currently is a veterinary assistant at a small animal in Kenmore and loves nothing more than caring for animals.


Katherine Galbo, A.M./P.M. and Mid Day Sitter and Dog Walker

Katherine was born and raised in Buffalo, NY where she attended Buffalo State University and graduated with a Bachelor’s in Criminal Justice. Since graduating, she has gone on to work as a personal dog trainer at K9 Connection. After two years there, she decided to start her own dog training business where she specializes in rehabbing dogs with behavioral issues, and socialization. She is an active volunteer for Buffalo Cares Animal Rescue, where she instructs weekly foster group classes and conducts private lessons for foster dogs.

Katherine enjoys training her rescue dog, Dexter, and molding him in to the perfect tool to teach small dogs and puppies how to interact appropriately with other dogs. In addition, she enjoys cooking in her free time and exploring Buffalo.

Katherine is eager to learn to expand her care techniques by working for Laura’s Critter Care and getting to know more great people around Western New York.


Valerie Wagner, A.M./P.M. and Overnight Sitter and Mid Day Dog Walker

Valerie is a native Western New Yorker and currently reside in Williamsville with her husband Kevin and two children, Connor and Allyson.  She graduated with a degree in elementary education, but chose to stay home to raise her kids and their Havanese dog Molly.

Valerie has always had a love for pets and she frequently cares for friends and family members pets when they are away. She understands that your pet babies are family and they will be treated with love just like she treats her own.


Juli Greene, P.M. and Weekend Sitter

Juli is a transplant from PA but grew up in Ohio. She has lived in the Buffalo area for the past 7 1/2 years with her husband and two children. She works as a Speech Pathologist in the south towns.

Juli has two dogs, Shila an Australian Shepherd and Lucy a miniature Dachshund along with a cat, Malkin . She loves animals and looks forward to taking care of clients animals like her own.


Taylor Bowen, A.M., Overnight and Weekend Sitter

Taylor is a native of Clarence, NY and currently has a miniature dachshund named Lilly. Taylor studies Biomedical Sciences at the University at Buffalo and holds a research position with the Food & Nutrition Department. Taylor’s dream is to go to medical school and become a plastic surgeon. She is a member of Sigma Delta Tau, the Delta chapter at the University at Buffalo. Through this, she raises money for multiple charities including PCAA, Preventing Child Abuse in America.

Over the years Taylor has either owned or taken care of cats, dogs, guinea pigs, hamsters, fish and rabbits.  She looks forward to taking care of your precious pets.


Emily Dunaif, A.M./P.M. Sitter and Mid Day Dog Walker

Emily is a Buffalo native and is a graduate student at Buffalo State College. Emily has grown up with dogs and cats. Her and her family always had terriers growing up. She had 3 Jack Russel terriers, 2 Scottish Terriers, an Airedale Terrier and an Irish Terrier. She used to ride horses and loves all animals. She currently lives in Amherst New York with her labradoodle, Maggie.

Emily is a volunteer at Buffalo C.A.R.E.S animal rescue and loves helping at their events. Emily knew from a very young age that she wanted to work with animals. She attended Medaille College for a short time for veterinary technology school but then decided to pursue a career in early childhood education and work with animals in other ways such as being a rescue volunteer & a dog walker/pet sitter for Laura’s critter care. Emily loves her dog very much and understands how important it is to have a pet sitter you can trust. She looks forward to caring for your pets.

birdson branch

Laura’s Critter Care, LLC  142 Burroughs Drive Amherst, NY 14226
Phone: (716) 425-8357