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🐾About Us

“I was getting ready to start a new job and needed a person where I knew my dog would be taken care of.  I googled dog walkers and Laura’s Critter Care, LLC came up and I called.  Laura responded very quickly.  I explained what I needed and we set up an appointment.  I immediately felt comfortable with Laura and my dog liked her too.  I set Laura up to come to my house once a day to feed her as needed, give her meds as needed and to walk her.  She was always on time and did an amazing job.  She even sent pictures and text messages which I appreciated very much.  I could not go to work every day without Laura’s services.  She is wonderful!” ~Laura Francese, Professional Archer and Bow Hunter, spokesmodel for Strother Archery,  Retired NFL Buffalo Bills Cheerleader, Star of ESPN2’s mini series Redfield RedZone and previous CW23 Star on Winging It! Buffalo Style Television Show

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Our Team

A  few words to describe Laura Critter Care, LLC  pet sitters, dog walkers and house sitters are professional, experienced, dedicated, patient, mature, responsible and reliable, all the things you want in someone providing care for your critters, fur kids and your home.

Laura’s Critter Care, LLC sitters have a sincere desire to work with animals as a long-term career and are committed to continuing their education in the pet care industry. They are experienced in the pet care industry through paid and/or volunteer work and many of our caretakers are veterinarian trained and proficient in geriatric care as well as diabetes management. We are also trained in administering subcutaneous fluids. Some own their own animal behavior, pet care and training businesses. We also have many certified and licensed vet techs on the team.

You, the client, are able to meet with them directly and instruct them directly as to exactly what you need and want provided to your pet/s.  Laura’s professional sitters work as Independent Contractors.  Independent contractors (ICs)  bring specialized expertise to the job.  They come on board already experienced and trained and receive top pay,  therefore Laura has the top talent in the industry.  They value their reputations because most are well known within the pet industry.

Some of our over 3,000 clients consist of Professional athletes (NFL, NHL, Triple-A Baseball etc), Dentists, Doctors, Surgeons, Nurses, Residents, Veterinarians, Attorneys, Authors, FBI, Law Enforcement, Professors, Teachers, Television Personalities, News Personnel and Executives.

Laura’s Critter Care, LLC and it’s independent contractors are bonded and insured through Business Insurers of the Carolina’s and is a PSI certified company.  Laura personally recruits, interviews, verifies references and performs a background check on all professional pet sitters, dog walkers and house sitters so you don’t have to!  Laura’s sitters are also PetSaver or Pet First Aide certified.

Laura’s Critter Care, LLC is veterinary recommended by several Western New York veterinary locations.

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The Management Team

Laura Bailey, Owner

Hi I’m Laura! I own and operate Laura’s Critter Care, LLC based in Amherst, New York. Thank you for visiting my site. I understand that your home and pets are your most valuable possessions. I am a dedicated animal lover, life-long pet owner and an experienced animal care provider. I started sitting for pets while in High School and College to earn extra money.

I spent 20 years in the corporate world as a Regional Manager and Executive Recruiter in the employment services industry. I oversaw sales and operations for up to 6 different locations, managing anywhere from 10-50 internal employees as well as upwards of 400-1,000 temporary employees at any given time. I also recruited and placed executives within some of the countries top companies. I decided to follow my dreams and work with animals. So I retired from the corporate world and started Laura’s Critter Care, LLC in 2009.

I care for all types of pets, not just dogs and cats. Some of my clients have included goats, birds, salt and fresh water fish, hamsters, guinea pigs, ferrets, chinchillas, hedgehogs, sugar gliders, rabbits, reptiles, other small animals, and poultry. No matter what type of pet you have, I can sit for you!

I reside in Amherst (Getzville) and also share my home with my husband Keith,  2 cats, 3 dogs (2 pugs and a Boxer mix), 2 Lineolated Parakeets, a Rosella  and an African Grey Parrot. I have previously owned other breeds of dogs, birds, fish, reptiles, rabbits and rodents. Most of my pets have been rescued.  Over the years I have also been very involved in rescue and placement of pets into their forever homes.  I financially help and support many local rescues in the area.

I am a member of Pet Sitters International. PSI provides valuable resources for the professional pet sitter, as well as continuing education opportunities. I am also college educated and have attended classes on dog training, pet care and animal health through Medaille College and UB’s Mini Vet School and I am PetSaver certified through PetTech.  I am a Certified Professional Pet Sitter.

In August 2010 I was asked by Channel 2 news to be one of their Community Content Providers for their pet sections of several towns in Erie County.

I have been the personal pet sitter and dog walker for clients such as present and past Buffalo Bills players Jerry Hughes, Cody Ford, Reid Ferguson, Dean Marlowe, Tyler Kroft, Evan Boehm, Stephen Hauschka, Spencer Long, Jordan Phillips, Jake Fisher, Ramon Humber, Vontae Davis, Preston Brown, Brandon Spikes, EJ Manuel and Christian Gaddis.  We also service Adam Benigni, Sports Director/Anchor for Channel 2 @WGRZ (NBC) Buffalo, Emily Lampa, Co-Host AM Buffalo WKBW Buffalo Channel 7 News, formally a Reporter/Anchor for Channel 2 @WGRZ (NBC) Buffalo and Maria Genero, Meteorologist for Daybreak and is co-host of The Healthy Zone on Channel 2 @ WGRZ (NBC) Buffalo as well as other local celebrities.



Michelle Dailey, Senior Client Care Manager

Michelle lives in Williamsville with her husband and has two daughters who are both in college. She spent ten years living in Australia and moved back to the States in 2000 bringing with her three dogs and a cat. She currently has 2 senior Miniature Dachshunds, Larry & Tootsie, a senior Cocker Spaniel rescue named Nugget, a Dachshund Beagle mix rescue puppy named JoJo and another Dachshund mix puppy rescue named Millie.

Michelle and her husband Ralph own rental properties throughout WNY that she helps manage part time.  She has worked in many fields over the years but working with animals has made her the happiest. She has an un-wavered love and compassion for animals and will care for your pets as if they are her own

She has been a pet sitter with Laura’s Critter Care since November of 2016. Michelle enjoys her expanded role with Laura’s Critter Care as Assistant Client Care Manager during the evenings and weekends.


Melissa Westmiller, Assistant Client Care Manager

Melissa has a finance degree from the University of South Florida. She was a bodily injury insurance adjuster for over 15 years.

Melissa has loved animals her whole life.  Her husband Vince works in the veterinary field as a sales representative. He has been working in the veterinary field for over 20 years.

She and her family currently own a German Shepard and three cats.

Melissa has been a professional pet sitter for Laura’s Critter Care since March 2016.  Melissa will now also enjoy her expanded role with Laura’s Critter Care as Assistant Client Care Manager during the evenings and weekends.


Dana Machajewski, Assistant Client Care Manager

Dana has been a pet sitter with Laura’s Critter Care since 2018. In addition, Dana volunteers with the SPCA and has 4 furry critters of her own- 2 dogs and 2 cats. Animals have always been a big part of her life since she was young and are easily the best part of her day.

Dana has a Master’s in Business Administration from D’Youville College. She has worked in the insurance industry for almost 15 years and is currently a product research and development analyst.

Dana is looking forward to her expanded role working with the clients and pet sitters of Laura’s Critter Care.

Lisa Giangreco, Bookkeeper

Lisa maintains records of all financial transactions of the company and supports the management of the office.



Our Professional Pet Sitters and Dog Walkers

Jennifer Gibson, A.M./P.M. and Overnight Sitter

Jennifer is a native of the South towns and is a life-long pet owner and animal lover.

Throughout the years, Jennifer has been a pet sitter for family, neighbors and friends. She has cared for the big and the small, the finned, the flying, and the ones with fur. She finds great satisfaction in bonding with animals and caring for them. She currently has a cat of her own, a beautiful, sweet cat named Cinders.

Jennifer has experience working with horses, having taken English riding lessons as a girl and riding as a member of the Equestrian team in college.

Jennifer has a long retail career in management, having worked for companies such as JCrew, Gap, and Banana Republic.  She is also an artist known for her watercolor paintings and photography, having exhibited at shows throughout the WNY area, including the Allentown, Roycroft, and Quaker Arts festivals.

Jennifer is pleased to have worked with Laura almost since the start of Laura’s Critter Care, LLC, and finds it a true privilege to care for your beloved pets.


Becca Herzog, A.M./P.M. Sitter and Mid Day Dog Walker

Becca is a graduate of Houghton college with a psychology degree and a graduate of the Karen Pryor Clicker Training Academy. She is a resident of Cheektowaga with her husband, 2 kids, 2 dogs, 2 cats, and fish.

Becca is the owner of her own dog daycare, training and boarding company called Playful Paws of WNY. Previously Becca has worked at Purrfect Paws Animal Behavior Center and Fetch n Catch, overseeing daycare, playgroups and boarding, as well as working in the training programs. Most recently, she worked managing the dog daycare at K9 Kids Club before leaving to work more with Laura’s Critter Care and being home with her 2 kids. She has over the years been a pet sitter for friends, co-workers, and family. She has experience with dogs, cats, birds, reptiles and exotics.

She is a natural with all animals and has a lot of medical experience in regards to pets and the many different animals she has worked with over the years. She loves to work with pets to give them the care they deserve, as well as giving the owner the satisfaction and reassurance that their pets are in good hands. She has been with Laura’s Critter Care for over 10 years.


Downing, MarissaMarissa Downing, A.M./P.M. Sitter and Mid Day Dog Walker

Marissa graduated with her degree in Graphic Design, but her background is in the Human Services field. She has assisted and cared for adults and children with developmental disabilities for 15 years. Several of those years as a Group Home Manager.

Marissa has a love and passion for care-giving and is lifelong animal lover.  She has had a cat named Mittens, 2 Maltese named Spunky and Buddy and 3 parakeets. Marissa is a frequent visitor at the Erie county SPCA.

Marissa currently resides in Clarence with her husband, Jason and 4 children.


Deb Vizine ,  A.M./P.M. Sitter and Mid Day Dog Walker

Deb worked as the Grants Manager of the Greater Buffalo Niagara Regional Transportation Council for 37 years. She retired in 2010 and decided that with her love of animals she wanted to do something with her retirement working with pets. She has never wanted to kennel her pets and as Laura’s Critter Care, LLC does only  home care she decided she would also love to work with Laura and help to care for people’s pets and love them as her own.

Deb currently owns 3 pugs 11, 3 and 6 mos.. She is involved in pet rescue with the Green Mountain Pug Rescue transporting pugs in need to the rescue. She attends their Pug Social fund raiser each year in Vermont. She and her husband have also watched dogs in their home for friends and people they have met throughout the years with the Buffalo Pug meetup group where she was the Organizer for several years.

Deb has taken courses to learn more about animal health and care having completed the American Red Cross Dog and First Aid Course in 2008 the Mini Vet course offered at SUNYAB in 2010 and again in 2017 offered by Medaille.

Other pets Deb has owned have been a Goffin Cockatoo and a Nanday Conure. She is very familiar with the care and maintenance of birds and she has also owned a cat. Deb also has extensive experience in working with elderly pets as her previous 4 pugs that have passed died at ages 13 through 15 including her blind pug Rocco. Deb has a passion for all animals and feel they should be cared and loved like humans!


Marilyn Wetter , A.M./P.M. Sitter and Mid Day Dog Walker

Marilyn’s love for all animals will show when she takes care of your pet(s)!

Her passion for animals goes back to her childhood when she got her mom to fall in love with a kitten and it became her first pet.  She wrote an essay about how her three sisters never were allowed a pet but how she changed her mom’s heart, that essay won her cat, Cuddles, a Regional title and a story with photo in the Buffalo News.

Her pet family expanded with turtles (Salt & Pepper) two more cats, (Muffin and Pumpkin), and a lop-eared bunny named Cottontail.  Marilyn adopted her first dog, a Pomeranian, Buffy from the SPCA and her second Pom, Destiny, she rescued from an abusive home.  Destiny was pampered even more after being diagnosed with severe heart problems and Marilyn took her walks in a roomy pet stroller which held her toys, bed and water dish.  Destiny passed in 6/2014.  Marilyn and her family know that a house is not a home without the unconditional love of a pet and she got her first Pom puppy, Kody Bear, Labor Day 2014.  In June 2016 she couldn’t resist rescuing another Pom, Bella Mia, from the Buffalo Animal Shelter. Bella Mia had severe dental disease but Dr. Larry Franks had that taken care of and now Bella Mia and her big brother Kody Bear are enjoying the good life together being spoiled and loved by Marilyn and her family.  Everyone who knows Marilyn wishes they were her pet!

Marilyn and Kody Bear are volunteers in the SPCA’S Paws for Love Program and Marilyn has also completed Pet Tech training and is Pet Saver certified in Pet CPR and First Aid.

Marilyn has been part of Laura’s Critter Care team since 2013 and now is enjoying her dream job!  Marilyn currently resides in Getzville with her husband and has two sons.


karinKarin Willick, A.M./P.M. Sitter and Mid Day Dog Walker

Karin is a native of Williamsville and resides with her husband and four daughters.  She has been around pets her entire life and loves all animals big and small.

She attended SUNY Brockport for an undergraduate degree and obtained her Teaching Certification and Master’s Degree in Educational Computing from Buffalo State College.

Karin has spent a lot of time volunteering on committees or in the classroom at her daughters schools, co-chairing numerous committees.

Before pet sitting for Laura’s Critter Care she was a substitute teacher at Saints Peter and Paul School in Williamsville.

Karin has been fortunate to be able to pursue hobbies and passions that she enjoys. She is eager and excited to meet and take care of your pets.


UntitledKrista Lipczynski, A.M./P.M. and Mid Day Dog Walker

Krista is a graduate of Canisius College where she received her bachelors degree in Management and Marketing. She currently owns a dance studio in Derby, NY fulfilling her passion and currently lives in Hamburg.

Krista has three dogs at home, Lucy, Kloee and Watson!  As an animal lover, one of her favorite things to do is go on long walks with her pups, and take them to the local doggy park. She has over the years been a pet sitter for family, friends and coworkers and can’t wait to meet new pets through Laura’s Critter Care!

Christy Heine,  A.M./P.M. Sitter and  Mid Day Dog Walker

Christy grew up in Orchard Park and now lives in Williamsville with her family. She and her husband share their home with their daughter, 3 dogs, 2 cats, and 2 Eclectus parrots. Having a large pet family has given her first-hand experience to how important it is to have a trusted care taker come to your home to care for them.

Christy knew at a young age that her future would include working with animals. She started volunteering at a local vet’s office as early as 8th grade and continued to volunteer in various organizations through high school. After earning her Bachelors in Business Administration, she knew something was still missing and again ventured back towards animal care.

Previously Christy worked at the Erie County SPCA in both kennels and the office. She worked for four years at Purrfect Paws Animal Behavior Center where her love of dog and cat training flourished. While there, she oversaw daycare and playgroups, assisted with training, and cared for foster animals of all types.

Christy also has experience fostering animals in her own home, to include many with health issues. She has extensive experience with Parrots and is excited to work with all animals.


image1Christine Biondolillo, P.M. and Weekend Sitter

Christina resides in Amherst with her fiance, son, and 3 step-kids. She is a proud animal lover of Bandit her Dalmatian and Jethro her domestic short-hair cat. She grew up with cats, dogs, & rabbits her whole life.

Christina started out as a client of Laura’s Critter Care and loved how caring the professional pet sitters were to her pets when she was away so she wanted to become part of the team. Even though she works full time in the Insurance Industry,  as a PM sitter with evening and weekend walking appointments she looks forward to caring for your pets.


12829425_10204526057069775_4470921399309375457_oCarrie Hoffman, A.M./P.M. and Overnight Sitter and Mid Day Dog Walker

Since Carrie was little she always loved animals, real, stuffed or imaginary, made no difference to her. She would sit with her grandfather by the hour and learn everything he could teach her, as he’d had a farm once upon a time and a vast array of pets. Nature shows were always a big hit in her home.

She had always thought she wanted to be a veterinarian but she was wrong. After two years of interning with a local veterinarian she knew she could never do the job. Not because she wasn’t smart enough, but because she was too sensitive. Carrie learned an incredible amount during those two years, that she has put to use in her pet sitting.

Carrie is so glad she was inspired to start her own business, Kelsey’s Sit and Stay because she has made so many friends both furry and not. She has yet to meet a dog who doesn’t like her, and once she knows what cats are really thinking she will know if it’s me or just my furry coat that they like.

Carrie is excited to also add additional jobs to her schedule through Laura’s Critter Care and looks forward to meeting you. 


20160608_212835 (1)Lisa Liedy, A.M./P.M. and Overnight Sitter and Mid Day Dog Walker

Lisa is a life-long animal lover and resides in Amherst with her family that includes a Senior Husky, German Shepherd, and her rescue Pittie-mix Gracie. Gracie was Lisa’s first attempt at being a Foster Mom for Hamburg Mutt’s for Freedom, and needless to say was her first foster failure.  Gracie has presented some very unique challenges to her family at times but with lots of love and care, they are all a very happy family now.

In addition to rescuing a few dogs, Lisa has also been a rescuer of reptiles over the years.  There have been assorted snakes, Geckos, Bearded Dragons, and her favorite…Iggy the Iguana.  With love, a good living environment, and a proper diet, Iggy lived to be 13 wonderful years of age.

Lisa is very skilled at taking care of large breed dogs but is also proficient at caring for senior animals, birds, reptiles, cats, and cannot wait to meet your family member. 


Melissa Westmiller, A.M./P.M. and Overnight Sitter and  Mid Day Dog Walker

Melissa is married with four daughters. She has a finance degree from the University of South Florida. Melissa was a bodily injury insurance adjuster for over 15 years before she decided it was time to spend more time with her family.

Melissa has loved animals her whole life.  Her husband Vince works in the veterinary field as a sales representative and has worked for Penn Vet and Abaxis and is currently working for Parnell. He has been working in the veterinary field for over 18 years.

She and her family currently own a German Shepard and three cats. Melissa looks forward to caring for your pets which she understands are cherished family members. 


Michelle Dailey, A.M./P.M., Overnight Sitter and Mid Day Dog Walker

Michelle lives in Williamsville with her husband and has two daughters who are both in college. She spent ten years living in Australia and moved back to the States in 2000 bringing with her three dogs and a cat. She currently has 2 senior Miniature Dachshunds, Larry & Tootsie, a senior Cocker Spaniel rescue named Nugget, a Dachshund Beagle mix rescue puppy named JoJo and another Dachshund mix puppy rescue named Millie.

Michelle and her husband Ralph own rental properties throughout WNY that she helps manage part time.  She has worked in many fields over the years but working with animals has made her the happiest. She has an un-wavered love and compassion for animals and will care for your pets as if they are her own. 


bethBeth Skorka-Zola, A.M./P.M. Sitter and Mid Day Dog Walker

Beth lives in East Amherst with her two children, husband, and dog Alyssia. She is a Nutritionist and distance runner so she likes to be active and knows how important exercise is for both people and dogs.

Beth grew up having dogs and her siblings all have them; from a Miniature Schnauzer to a Great Pyrenees, so she is comfortable working with all sizes. Growing up down the street from a farm, she was an animal lover at an early age.  Beth looks forward to caring for your pets as if they were her own. 


thumbnail_20160729_173311-1-11Joanne Kostrzewa, A.M./P.M. and Overnight Sitter and Mid Day Dog Walker

Joanne, was born and raised in the Buffalo area, except for a short stint in Norfolk, Virginia, where her husband was in the US Navy. She has worked in customer service for most of her career. She loves working with people, especially the elderly.

About 5 years ago Joanne rescued her first dog, a pitbull shar pei mix  and since that time her dog has changed her life.  Joanne loves her so much and can’t imagine her life without her.

Joanne looks forward to loving and taking care of your pets the same way that she loves and cares for hers. 


Alyce Westmiller, A.M./P.M. and Overnight Sitter and Mid Day Dog Walker

Alyce grew up in Kenmore and currently lives in North Buffalo with her husband and two rescue dogs Koda and Tilly.

After many years in the non profit field she is now employed as a part time retail merchandiser. Alyce has enjoyed the company of several assorted pets that include dogs, cats and rabbits. She has also looked after friends and family pets and looks forward to taking care of your pets. As a pet owner Alyce understands how important care and companionship is. 


Beth Oliveri, A.M./P.M., Overnight Sitter and Mid Day Dog Walker

Beth resides in Clarence with her husband, a female Frenchie named Sophie and her hamster – Omar. Her recent retirement, from insurance defense litigation work has provided her with the opportunity to pursue her life’s passion – working with animals.

As a child, her parents allowed Beth and her three brothers to raise every imaginable type of pets including – dogs, cats, guinea pigs, hamsters, gerbils, ferrets, birds, turtles, gold fish and a garden snake.  So her love of animals spans the spectrum.

Beth also enjoys volunteering with wildlife at Hawk Creek Wildlife Rehabilitation Center.  In her spare time, she also pursues her love of music studying the cello. She is also a season ticket holder with the Buffalo Philharmonic Orchestra.

Beth is very excited to be on the Laura’s Critter Care team and to have the opportunity to treat your pets with as much love as she treats her own. 


Rachel Tabone, A.M./P.M. and Overnight Sitter and Mid Day Dog Walker

Rachel currently lives in North Buffalo where she was born and raised. She lives with her boyfriend of 15 years and they have two very lovable cats.  Rachel also spends a lot of time at her father’s house where she has a highly intelligent and very energetic Westie highland terrier. Her pets have shown her what having a best friend is truly about and has guided her to become a compassionate and responsible adult!

Rachel’s past experience includes several years working with individuals with disabilities, nursing home care and child day care. She spent 6 years enlisted with the Army National Guard where one of her proudest accomplishments was being able to assist with Hurricane Sandy Disaster Relief.  Along with pet sitting Rachel also works for UPS.

Since Rachel was a child she always had a deep compassion for helping others, along with a deep love for animals. She remembers always begging her uncle and friends to let her be the one to watch over their pets when they were going out of town, and to this day she still makes sure she is their go-to sitter!

Rachel feels this opportunity is a perfect way to fulfill her love for animals while helping others!  


Katelyn Daly, A.M./P.M. and Mid Day Dog Walker

Katelyn has been surrounded by animals her whole life and is currently the proud parent of two rescue dogs, Buster and Porter.

As a client of Laura’s Critter Care she was so impressed with the quality care that her fur babies received that she herself wanted to join the team.

Katelyn is a graduate of University at Buffalo with a degree in Theatre and has experience working with all types of animals in theatrical settings.  Currently, she resides in Tonawanda, NY and has her own business teaching knitting and yoga classes. 


Lauren Waldroff, A.M./P.M. and Weekend Sitter

Lauren is a HUGE animal lover. She grew up in a house of cats and dogs mostly, but has been around all types of animals her whole life.

Lauren’s  goal is to care for your pet with the up most compassion according to your wishes, and keep them as active as possible so they stay as happy as possible. She has plenty of knowledge with proper hygiene, food and diet care for animals. She enjoys going for walks and understand safety is extremely important for your pet.

Lauren is extremely flexible with time and willing to help as much as she is able according to your schedule and hers. Lauren looks forward to meeting you and working with your favorite pets! 


Megan Abramo, LVT, P.M. and Weekend Sitter

Megan was born and raised in Buffalo, NY. Ever since she was young, she knew that she wanted to pursue a lifelong career with animals of all kinds. She has had, and still has dogs of different breeds ranging from Keeshonds, Pomeranian, Beagle, and also a rescue mutt! From fostering kittens to pet sitting and dog walking for friends and family, animals have always been apart of her life.

Horses are a passion of Megans, and she takes lessons on and off. She previously completed a year in the English Equestrian Program at The University of Findlay. She attended Medaille College and is a licensed Veterinary Technician.  She also currently works for Green Acres Animal Hospital and Northtowns Veterinary Emergency.

Megan currently owns a betta fish, four goldfish, a Maine coon cat named Roscoe, and will soon be adding a yellow lab puppy!  She is so excited to be with Laura’s Critter Care, and  can assure you that your pet will be cared for and loved as if they were her own! 


Kristin Schmidt, A.M./P.M., Weekend and Overnight Sitter

Kristin is a native of Clarence who grew up with cats, dogs and an Amazon parrot! At a young age her family taught her all living things should be treated with love and respect.

Kristin spent her high school years assisting local chicken farms and helping her grandmother who raised K-9 dogs for local law enforcement. As an adult, she started volunteering for a cat rescue group Ten Lives Club, cleaning cages and taking care of orphaned kittens who needed bottle feeds, as well as fostering cats awaiting a forever home. She also works for a local veterinarians office.

Currently Kristin has 3 dogs (a Great Dane, St Bernard, and a Shih Tzu) and two cats. She loves spending time walking and getting exercise! Kristin looks forward to meeting new animal friends of all kinds! 


Amber Kallen-Monroe, A.M./P.M. and Mid Day Dog Walker

Amber first came to Laura’s Critter Care as a pet sitting client many years ago. It wasn’t until she scheduled a family vacation that she realized how hard it could be to find a well-qualified pet sitter. Luckily, Laura’s Critter Care came to the rescue with a pet sitter who could care for a dog, 2 cats that needed medication, and 2 guinea pigs. The vacation and the pet sitting went off without a hitch. Fast-forward to today and Amber is excited to be a part of the Laura’s Critter Care Team as a pet sitter and a dog walker.

Amber has her Bachelor’s degree in English from SUNY Brockport. After college, Amber worked as a photographer until she had her first child, Avery. For seventeen years she was a stay-at-home mother to Avery, Liam and every pet they brought home. Dogs, cats, guinea pigs, a rat, a mouse, fish, frogs, tadpoles, and snails, Amber was happily a mom to them all.

Amber will care for your pets like they are her own. Let yourself relax and enjoy your vacation knowing that Amber is caring for your pets just the way you would if you were home. Or if you need a dog walker, rest assured your pup is having an exhilarating walk while you work! Amber is especially fond of pets with special needs and senior pets. She has experience in caring for them, specifically giving pills, liquid medications, subcutaneous fluids, eye drops, and wound care. Don’t let your pet’s medical needs keep you home. Amber is ready to help you.


Denise Bender, A.M./P.M. Sitter and Mid Day Dog Walker

Denise has always loved being around animals. When her kids were still at home they had a dog, hamster, bearded dragon, rabbit and fish. Now that the kids are on their own she has more time to pet sit for other people.

Denise volunteered at the Erie County SPCA for 8 years walking dogs. She traveled to Best Friends Animal Sanctuary in Utah in 2010 to volunteer. She enjoys helping out friends and family by staying at their homes with their pets when they go on vacation. It is less stressful for the pets and the owners! It is such a rewarding job. The animals love you unconditionally and are so excited to see you! 


Janice Nemmer, A.M./P.M. and Weekend Sitter and Mid Day Dog Walker

Janice lives in Clarence Center with her fur and feather babies.  She has 3 large dogs, 2 cats and 6 chickens.

Janice has been a puppy raiser and sitter for Guiding Eyes for the Blind.  The lab in this picture, Tacoma, now works for the National Parks Service as an explosive detection canine.  He left the Guiding Eyes program to follow his passion for sniffing.

Janice is a lifelong animal lover who is looking forward to caring for your pets! 


Jessica Caffrey, A.M./P.M. and Weekend Sitter

Jessica was born and raised in the North towns. She has been a lifelong animal lover & dog owner. 

Jessica currently resides in Grand Island with her husband and two children. She has 2 dogs (Rylee, a Border Collie, & Piper, an Australian Shepard) and a cat (Sheldon).

Jessica spent time working at Purrfect Paws monitoring daycare and playgroups, assisting with training classes, & taking care of all sorts of foster animals. She completed the Dog Obedience Trainer program through Animal Behavior College.

Jessica is very excited to be a part of the Laura’s Critter Care team & taking care of your fur-babies!


Michele Swick, A.M./P.M. Sitter and Mid Day Dog Walker

Michele is from Williamsville, NY and married for 25 years with a 19 year old son and 16 year old daughter. Michele has had 3 dogs during her life and a few years ago lost her beloved Golden Retriever, Sabre, at the ripe old age of 13.

Her family wants a new dog, but due to crazy kids/sports schedules she has been unable to commit to her own puppy. She watches several neighbors and friends dogs and even took in her nieces 3 year old Bernese mountain dog in to her home for 6 months last year while her niece was studying abroad!

She is thrilled to be connected with Laura and have the opportunity to fill her days taking care of others peoples pets! Every pup she has ever taken care of has adored her and Michele prides herself on treating them as one of her own. 


Rhiana Schwartzoff, A.M./P.M., Weekend and Overnight Sitter

Rhiana is a graduate of SUNY ESF with a degree in Wildlife Science and her passion for animals began with her first pet guinea pig. From there she’s had hamsters, rabbits, fish, cats, dogs and even a horse! Currently she’s downsized and owns an adorable dwarf hamster named Hamlet.

Throughout the years, Rhiana has worked a vast amount of animal jobs ranging from dog kennels to pet stores to even the zoo! Presently you can find her most days at the Buffalo Museum of Science as a facilitator. When she’s not at the science museum, she’s exciting fellow animal lovers as a wildlife educator at Buffalo Animal Adventures. Her true happiness in caring for pets brought her to Laura’s Critter Care and she’s excited to start this new chapter. Rhiana wait to meet and care for your pets! 


Jennifer Moeser,  A.M./P.M. and Mid Day Dog Walker

Jennifer grew up in Idaho and has been around animals all her life. She and her husband have lived in Snyder for 21 years and they have 3 kids.

Jennifer loves animals and feels it is really important for them to have regular exercise. Her Cocker Spaniel loves his daily walk. They walk all year, however, if it’s too cold and her dog is uncomfortable, she shortens his walk. Dogs need physical exercise as it is essential for their well being.

She will take care of your pet as if they were her own. 


Marissa Babcock, A.M./P.M., Overnight Sitter and Mid Day Dog Walker

Marissa has thirteen years of retail and management experience. Providing excellent customer service is something she is very passionate about. Her true passion lies in the caring of animals of all types, sizes, domesticated and wild. She has had animals of all kinds in her life since she was born. For seven years she has consistently provided care to cats, dogs, small critters, and reptiles for friends, family members, and others through word of mouth. To provide the unconditional love, loyalty, and devotion to any animal in her care is something she lives by. 


Jordan Westmiller, P.M., Overnight Sitter and Weekend Sitter

Jordan is a college student at SUNY Geneseo and is majoring in International Relations. She is an active member of the Sigma Delta Tau sorority and has been involved in both recruitment and philanthropy. She is a native of Williamsville and graduated from Williamsville East High School in 2016. She is the oldest of 4 sisters and has 2 dogs, Ziva and Sebastian, and two cats, Luna and Jeter.

She has been passionate about animals her whole life and has had many different pets. She is a strong advocate for adopting rescues, her family adopted their dog Ziva from the Big Dogs Big Hearts rescue based in the Rochester/Buffalo area. She has experience in dog sitting for family friends and relatives. Jordan has also volunteered at the local SPCA looking after cats.

Jordan looks forward to caring and looking after your pets with the same love she would her own. 


Sara Burr, A.M./P.M. and Overnight Sitter and Mid Day Dog Walker

Sara was born and raised in Clarence, NY. She is a graduate of Buffalo State College where she received her bachelors degree in elementary education. She spent four years teaching kindergarten before she took time off to raise her two daughters.

Sara has always had a love for animals. She has been an active pet sitter over the last fifteen years. Her passion is sports and attending all of her daughter’s softball games.

She is eager and excited to meet and take care of your pets. 


Carolyn Pokorski, A.M./P.M. and Overnight Sitter and Mid Day Dog Walker

Carolyn is currently an RN at Erie County Medical Center working on the Medical Rehabilitation Unit specializing in spinal cord injuries and traumatic brain injuries. She has also worked in the Operating Room as well as Orthopedic Unit.

She is a resident of Cheektowaga bordering Snyder, Amherst and Williamsville. She lives with five dogs (one being a blind Diabetic,) and three cats. She loves the balance of taking care of people and animals.

Carolyn is a volunteer with Pixie Mamas Rescue and fosters dogs of all types and temperaments. She does transport, works events and screens potential adopters. She has experience with medication administration including insulin. Carolyn is an advocate for all animals and is an excellent choice to care for your pet. 


Dana Machajewski, A.M/P.M., Overnight Sitter and Weekend Sitter

Dana earned her Bachelor’s degree from Canisius College and her Master’s degree from D’Youville. She currently works as an analyst in the insurance industry but her true passion involves working with animals.

A lifelong pet owner, Dana has volunteered with a number of animal organizations, from wildlife rescue to training service animals to help their new owners adapt to living independently. She currently volunteers her time with various SPCA events and fundraisers.

She is a native of Cheektowaga, where she currently resides with her pit bull Lola, hound mix Mia, and cat Felix. She looks forward to meeting you and your pets! 


Juli Greene, P.M. and Weekend Sitter

Juli is a transplant from PA but grew up in Ohio. She has lived in the Buffalo area for the past 7 1/2 years with her husband and two children. She works as a Speech Pathologist in the south towns.

Juli has two dogs, Shila an Australian Shepherd and Lucy a miniature Dachshund along with a cat, Malkin . She loves animals and looks forward to taking care of clients animals like her own. 


Olivia Meyer-Newman, LVT, A.M./P.M., Weekend and Overnight Sitter

Olivia grew up in the south towns but currently lives in Cheektowaga. She is a 2015 graduate of Medaille College and has a bachelors in Veterinary Technology. Olivia works full time as Lead Vet Tech at Ken-Ton Animal Clinic in Tonawanda. Before starting her career at Ken-Ton Olivia had spent 4 years at A Joyful Dog working as overnight staff for all the boarding dogs. She lives with her rescue pit bull Petunia. She has great compassion when it comes to caring for animals and has experience with a wide range of species from pocket pets to birds and reptiles as well as cats and dogs. Olivia is excited to meet and care for all of your pets! She has been with Laura’s Critter Care for a little over 2 years.


Caitlin Ruttle, A.M./P.M. Sitter and Mid Day Dog Walker

Growing up an only child in a multi-pet household, Caitlin has always felt very connected with animals of all kinds. As a teen, she volunteered weekly at a local animal hospital and also at a wild life refuge. Caitlin routinely worked as a pet sitter for neighborhood friends and acquaintances, watching cats, dogs, ferrets, snakes, birds, fish and more.

Caitlin moved to Buffalo from Brooklyn, New York in January of 2018. She can typically be found working on projects for her Etsy shop, exploring the greater Buffalo area, or obsessively snapping photos of her two cats. 


Amber Basile, LVT, A.M./P.M., Weekend and Overnight Sitter

Amber is a 2018 graduate of Medaille College. She earned her Associate’s degree in Veterinary Technology. She works full time as a licensed veterinary technician at Ken-Ton Animal Clinic in Tonawanda. Before starting her career with Ken-Ton, she worked at Buffalo Small Animal Hospital as a boarding assistant. Amber is the proud parent of 2 pit bulls (Blue and Daisy), as well as 3 cats (Sassy, Lucy and Frenchie). Caring for animals has always been her passion; Amber is eager to meet and care for your beloved pets. 


Dawn Fraser, Mid Day Dog Walker and Sitter

Dawn lived in Amherst while attending Daemen College graduating in 2004 with a Bachelor of Science. After college she worked for 6 years as an Insurance Agent and is currently a stay at home Mom to 2 kids, 9 and 11 years old. She has been a Certified Personal Trainer working part time the last 4 years.

Dawn’s big love for animals started when she was a little girl. When she was 5 years old a 5 week old kitten was dropped off behind her home in the middle of a snow storm. She quickly bonded with this grey and white male kitty who became her best friend for 20 years. She has had cats and dogs growing up and spent some time horseback riding in her childhood. Currently she lives with her 2 cats a long-haired 13 year old Gracie and 5 year old tuxedo Pepper.

Dawn volunteers at a local Rescue called A Purr-fect Fit Animal Rescue & Adoption Center. She has always had a special place in her heart for the animals who have been lost, abandoned or just a rough start in life. She has experience pet sitting for friends and looks forward to caring for your beloved pet as she would her very own. She is very excited to combine her love for fitness and animals as a dog walker and daytime sitter. 


Elisabeth (Lis) Mallon, A.M./P.M. and Overnight Sitter and Mid Day Dog Walker

Elisabeth has a B.S. in Biology from Gannon University and had been doing internships with wildlife technicians here in the state. While she was in school, she interned at the Erie Zoo in Erie, PA in a variety of areas. She helped take care of any small animal you can think of including skunks, chickens, opossums, rabbits, ferrets, guinea pigs, etc. Elisabeth has had cats her whole life, but she loves all animals equally!

Since moving back to Amherst two years ago, friends of her family have called upon her as a dog and/or cat sitter when they are out of town for any length of time. Most of her friends also have dogs and she has frequently accompanied them on walks and to dog friendly areas.

Elisabeth is happy to be a Laura’s Critter Care Team Member and feels it a privilege to care for your pets as if they were her own. 


Valerie Mrzyglod, P.M., Weekend and Overnight Sitter

Valerie grew up in Buffalo, NY and now resides in Depew with her husband and 3 fur kids (yes she says they are her kids and she treats them as if they were) (all Rescued) Bianca Ann who is a Poodle/Terrier mix, Dutchess Leon who is a Pekinese mix, and Mz Kitty Kat Elsa who is a Calico Cat. Valerie always had a love for animals and growing up had fish, gerbils, hamsters, turtles, parakeets, cockatiels, and helped her mom raise Poodles and Pomeranians from birthing on.

A Retired Military Veteran of 26 years served in the Navy and Air Force Reserves. She has Associates in Applied Science degree and has worked in the Administrative field in various positions throughout her career. She also is a Real Estate Salesperson.

Valerie has been a volunteer since 2012 for a Local Dog Rescue. She helps out with transporting and rescuing from the Amish Puppy Mills, Fundraisers and anything she can. Her love and compassion for animals is what makes her the happiest and will care for your pet as if it were her own. She loves to work with animals and give them the care they deserve, as well as giving the owner the reassurance that their pets are in great hands and a loving environment. She has experience in giving medications, sub Q fluids and diabetic shots as she had to give her own pets.

Valerie is excited to be part of the Laura’s Critter Care team and will now be living her dream which is caring for animals. 


Sheri Lorey, A.M./P.M. Sitter and Mid Day Dog Walker

Sheri is a married mom of two boys and a Williamsville resident. Her family also includes 2 dogs (a boxer and a Heinz 57), three cats, and 2 guinea pigs. She has also previously owned a rabbit, mice, a parakeet, and fish. Sheri is a graduate of the University at Buffalo school of pharmacy. While a pharmacist by profession in Buffalo pharmacy, her true passion is, and always has been, animals of all kinds. Working with animals has been her dream since she was a child.  Sheri has been a volunteer for Ten Lives Club LLC (cat rescue) for 7 years. She helps take care of the cats at the Pet Supplies plus satellite location in East Amherst. Sheri is also comfortable giving injections of medications if needed. She is truly looking forward to meeting, caring for, and loving your pets!


Sarah Tudella, A.M./P.M. Sitter and Mid Day Dog Walker

Sarah was born and raised in Buffalo, and spent a short time in Athens, GA for work and school. She now lives in Williamsville with her husband, and they are pet parents to their 2 rescue cats; orange Tabby Gus and chunky Manx Remi. She graduated with her bachelor’s degree in Psychology and has a passion for people and animals. She understands that pets are part of the family, and deserve the utmost care and love.

Sarah has loved animals since she was a little girl. She grew up riding horses and worked as a trail ride leader. Over the years she has pet sit everything from horses, chickens, and pigs to fuzzy cats, dopey dogs, and scaly reptiles. She is very excited to get to know you and your furry (or scaly) family members.


Chelsea Kauffmann, A.M./P.M. and Overnight Sitter and Mid Day Dog Walker

Chelsea graduated from Canisius College with her Bachelor of Science degree in Biology and Animal Behavior, Ecology, Conservation. She has lived in the Buffalo area her entire life, but recently returned home after spending 10 months interning for an aquarium in South Carolina. Her favorite part? Getting to work with stingrays!

Chelsea has a variety of experience working with different animal species throughout her college career until now. This includes working at a local pet store, veterinary hospital, and interning with wildlife, at a farm, and at an aquarium. Her dream job is to work with marine wildlife.

Chelsea has had a passion for animals since she was little. She understands pets are a part of the family and wants to use her experience and passion to help people in the community.

She resides in Amherst with her three cats: Simon, Pumpkin, and Lucy.

Chelsea is very excited to meet you and your pets!


Michael Barnwell, A.M./P.M. and Mid Day Dog Walker/Sitter

Michael is a lifelong resident of Lockport, NY and recently retired after 24 years as a Professional Firefighter for the City of Lockport. He is married and a father of two boys.  He is a pet parent to Charlie, a coonhound/lab mix and a cat named Mochi.  He enjoys taking Charlie on long walks in their neighborhood or at their favorite park.  Michael enjoys fishing, hiking and spending time with his family.  He looks forward to getting to know your pets and making sure they are exercised and well taken care of.


Krissy Westmiller, A.M./P.M. and Overnight Sitter and Mid Day Dog Walker

Krissy is a student at the University at Buffalo studying Business administration. She is also the VP of marketing for the UB Women in Management Club. Through this club, she helps to promote confidence and determination in other young women who want to become future managers and business owners.

She was born and raised in Williamsville, New York. After growing up surrounded by pets and with a father who worked in the veterinary industry, she found a great passion for the care of animals. She has two dogs named Ziva and Sebastian, two cats named Luna and Jeter, and a rabbit named Olive.

You can be sure that your pets will be in loving and safe hands with Krissy.


Georgia Dailey, P.M. and Weekend Sitter

Georgia is a UB student majoring in Exercise Science Pre physical therapy. She is planning on the graduate Doctorate of Physical therapy program at UB. She graduated high school in 2017 and has lived in Williamsville since she was 10.

Georgia has five dogs, 2 senior dapple dachshunds name Tootsie and Larry, a 3 year old dachshund beagle mix named JoJo and two 3-year-old dachshund mixes named Millie and Evan. Georgia is very passionate about animals, and is very insistent about adopting rescues.

Georgia currently is working as a receptionist at a physical therapy office while she is getting her degree. She is looking forward to taking care of your pets with as much love and care as she would her own.


Kathleen Ryan, A.M./P.M. and Overnight Sitter and Mid Day Dog Walker

Kathleen worked in the medical field for most of her life, but she has loved animals her whole life.  Pets have been a part of her life since she was a child.  They bring her such joy, comfort and happiness.  Currently she is a pet mom to a senior rescue named Lexi, a Pomeranian papillon mix, and two rescued Norwegian Forest Cats, Odin and Weegie.

Now that Kathleen is retired she is looking for a great opportunity to do something to keep her active and healthy.  What better job could there be than spending time dog walking, dog/cat sitting or just stopping by to spend time with your four-legged furry friend?


Kathryn (Katie) Conliffe, A.M./P.M. Sitter and Mid Day Dog Walker

Katie currently resides in Lancaster with her husband and 2 children.  She has 3 beautiful dogs, which she has rescued from various pet shelters, including 2 Pit Bulls, named Sophia and Minnie, and a Rottweiler, named Ariel.  Katie has grown up with both small dogs and big dogs ranging from Yorkies to Rottweilers–she is extremely comfortable with pets of all sizes and breeds.

She earned her Bachelor’s Degree in Hospitality Administration from Buffalo State College and has spent the past 20+ years working in the Hospitality Industry.  Katie’s love for pets is what sparked her to enter the wonderful world of dog walking/pet sitting.  She understands the importance of trusting someone to care for your “kids.  She is beyond thrilled to be apart of Laura’s Critter Care team!  Katie looks forward to taking wonderful care of your pets.


Lauren Morse, A.M./P.M. Sitter and Mid Day Dog Walker

Lauren was born and raised in Williamsville. She recently moved to Getzville where she resides with her husband and their fur babies! Lauren is a proud dog and cat mom. She has a hound/lab mix named Ryder, two cats named Stan and Skittles.

Lauren earned a bachelors degree in Business Administration from Medaille College. She now works full time as a Human Resources professional at a leading sports nutrition company. She has a deep passion for animals and helping others. A fun fact, Lauren’s family had a pet snake during her adolescent years. She is proud to say she fed and held a ball python at 10 years old!


Alyssa Szubinski, A.M./P.M. Sitter and Mid Day Dog Walker

Alyssa is a life-long pet owner and animal lover. She is currently a student at the University at Buffalo studying Mental Health Counseling and has a Bachelor of Arts degree in Spanish. She has lived in East Amherst her whole life.

Alyssa has a dog, Mandy, two gerbils, Clementine and Piper, a mouse, Dumbo, a turtle, Keni, and a variety of freshwater fish. Alyssa can’t wait to care for and love your animals as if they were her own.


Brooke Reynolds, A.M./P.M. , MidDay and Weekend Sitter and Dog Walker  

Brooke grew up with dogs in her family and has always enjoyed their company as if they were another family member. Her dog Dexter (shown in the picture) is now 12 years old. He loves to swim, go for walks and dress up on Halloween. Brooke has experience with caring for large and small dogs. She also helped foster puppies and has cared for guinea pigs and fish. She had a goldfish named Charlie, who lived to be 16 years old! Someday, she hopes to own a Great Dane, but in the meantime she would love to get to know and care for your pets! She is looking forward to meeting them soon. 

Jen Miller, Mid Day Dog Walker/Sitter

Jen is originally from San Diego, where she earned her B.A. in Elementary Education and worked at her church in the Music and Theater Arts department. She and her family then relocated to Grand Island about 10 years ago, where she is currently a stay-at-home mom to three wonderful kids. In her spare time she loves to read, do puzzles, and go for a walk. Jen loves animals, and wants her clients to know that she will treat their animal babies with as much love and attention as they do!


Jennifer (Jen) Hill, P.M. and Weekend Sitter

Jen is an animal lover and dogs are one of her favorite pets. She grew up always having a dog for a pet and currently has a 5-year-old Chocolate lab fur-kid named Jax.

She has experience with pet sitting for friends, neighbors and relatives. Jen is very caring and will not only take good care of your animals but will treat them like family.


Nancy Willgens, A.M./P.M. Sitter and  Mid Day Dog Walker

Nancy was born in Buffalo, and during her younger years lived in Indiana and Ohio. She returned in 1990 and has over 20 years of office and payroll experience. Nancy and her husband live in Tonawanda and currently have a Jack Russell, lots of energy! They have always had a dog, birds or fish. Their grown son is a dog lover too, with two mini Austrian Shepherd’s.

Nancy can’t wait to play or walk your fur-baby of your family!


Rhonda Donavan, A.M./P.M. and Overnight Sitter and  Mid Day Dog Walker

Rhonda has resided in the Buffalo area all her life. She has always had a passion for animals and is a strong advocate for them, as we are their voice. After spending many years caring for a late partner, she wanted to dedicate more of her free time to helping others. Her past has entailed fostering cats, dogs, bunnies and more, until finding them a forever home, some of which remain in her care today. She is a compassionate, trustworthy, friendly animal care provider. She has been commended for providing quality animal care, including managing difficult and aggressive breeds, animals with special needs and medical issues, administering medications and mixing special food formulas to a unique need of the animal.

For many years Rhonda has been a volunteer at the SPCA. She assisted in managing a newly developed program factoring in issues such as animal age and readiness for adoption. She kept animals clean and free from contaminants to promote optimal health and maintained a clean and organized boarding area to promote animal well-being. She has also provided part time volunteer work at a local dog-grooming salon where she professionally bathes, brushed and groomed a variety of dog breeds. It is always Rhonda’s aim to adore your pets as much as you do. She is comfortable with pets of all ages and have made many pet friends with her patience and love.


Ashlee Deeds, A.M./P.M. and Mid Day Dog Walker

A lifetime pet lover and has been pet sitting for family and friends since high school. Ashlee grew up in Cheektowaga but recently moved to Sanborn with her 4 year old daughter and 11 year old pit-bull. They are best friends. Her family loves to be outside throwing a ball or jumping in the snow together (all 3 of them.) Ashlee is very much looking forward to being a part of the team and loving on lots of animals! 


Chris Marchal, A.M./P.M. and Overnight Sitter and  Mid Day Dog Walker

Chris is an avid gym goer- she takes a spin class every morning, as it’s a great way to start the! She has always had a soft spot in my heart for animals of all kinds, especially dogs and currently has a beautiful, sweet 1 1/2 year old girl Summer, a Corgi. Chris’s family has always had cats growing up; they took in strays and fed them, and even had a litter or 2 of kittens delivered in their front hallway. Chris loves warm weather and loves traveling to Cancun Mexico every year- She has been there approximately 12 times, and has also visited many islands of the Caribbean as well.


Maggie Bailey P.M. and Weekend Sitter

Maggie has always had a love for animals of all kinds. She currently has 2 dogs, 2 cats and a rabbit. All of which were rescues. She has also owned a Guinea pig. Maggie lives in Buffalo and works in the Mortgage industry full time. In her spare time she likes to attend Bills and Bandits games.



Melanie Dachs, A.M./P.M., Weekend and Overnight Sitter

Melanie currently resides in Tonawanda. She is an animal lover of all furry friends and has been around animals her entire life. She has experience pet sitting/overnight pet sitting for friends, family and neighbors. Although Melanie currently does not have any of her own animals, she always makes time to see the family dog (Abby) and the family cat (Snookers). She is known for the love and attention she gives to all animals, and will treat your pets like family. 


Sue Sadkin, PM and Weekend Sitter

Sue is from Williamsville, NY and has been married for 30 years. She has 3 children who kept her busy while they were younger, but now they live away in different cities. Sue is a ENL teacher for 25 years in downtown Buffalo. She loves her teaching profession and is hopeful to continue working for at least another 5 years! Sue has two Goldendoodles who she adores, and she has had several other types of dogs throughout the years. Walking, running and being outside is where you will mostly find Sue when she isn’t working. Dog walking allows her to continue her passion for animals and treating them as if they were her own!

Jackie O’Brien, A.M./P.M. Sitter and Mid Day Dog Walker

Jackie was born and raised in Buffalo, currently residing there with her rescued Pomeranian, Dolce. She rescued another Pomeranian from a puppy mill back in 2013, but unfortunately Bean went on to the rainbow bridge in 2018. Jackie grew up with Mistletoe – a German Shepard by her side, the family dog so she’s been around animals her whole life. She has a true passion for helping rescue animals and giving them the amazing lives they deserve!

Jackie has her Bachelor’s Degree in Business from Bryant & Stratton College and has always worked in the business field, while watching family and friends dogs after work. She is excited to meet your pets and treat them like one of her own!

Dustin Dickens, P.M. and Weekend Sitter

Dustin was born and raised in Buffalo, spent a short time in S. Florida where he attended a travel and tourism school. He now resides in Depew with his wife and two children. He is a pet parent of an adorable golden doodle, 3 cats and fish. His experience with animals goes back to his childhood where he always had a dog, cat, lizards, fish, and guinea pigs.

Dustin knows the importance of giving love and receiving love from animals. He has also been employed with FedEx as a Courier for 19 yrs. Dustin has made friends with pets and pet owners alike. He considers himself very passionate about animals and enjoys observing animal behavior in captivity and the wild. Although he enjoys all animals, his passion is with fish. He has experience in caring for salt and freshwater fish. Some of his hobbies include playing with his children, traveling, cleaning, and walking his doodle.

Dustin looks forward to being part of the team and serving his community in hopes to be a part of your family in assisting with your pet and home needs. 

Marie Dziewa, P.M. and Weekend Sitter

Marie had been a resident of WNY all her life. She currently resides in Cheektowaga.

She has been an animal lover all her life.  She has had dogs and cats throughout her life.  She has taken care of pets for friends and family. She also has experience taking care of small birds and hamsters.   Marie recently moved into a home where she cannot have pets and misses having pets very much.

Marie can’t wait to meet your pets and play with them and take care of them.

Kristin Appleby, A.M./P.M. Sitter and Mid Day Dog Walker

Kristin lives in Williamsville with her husband and two sons. Kristin has always loved all animals – having a variety over the years (cats, dogs, hamsters, and fish). She also loved horseback riding as a child/teen. 

Kristin was intrigued by the entire puppy training process when the family welcomed their first puppy in 2021. She previously had an older rescue dog – and loves seeing the process of growth and learning. The family also has a senior cat (17.5 years old!) and a kitten (1.5 years old) as well as fish. 

Kristin looks forward to caring for your animals with the same care and affection that she does her own. She is comfortable giving injections to your pets if needed. Her jobs have always centered around caretaking in the medical field – and she is looking forward to transferring this same passion and love to your pets.

Joe Bork, A.M./P.M. Sitter and Mid Day Dog Walker

Joe has had animals his entire life, ranging from dogs to bearded dragons. As a western New York native, he is a diehard bills fan who currently resides in Depew with his wife, two daughters and four dogs: Dodge, Cinnamon Bun, Mama Coco and Willow. 

After several years of working an office job, Joe decided to step away and focus on being the main care giver for his children. 

As a fellow client of Laura’s Critter Care, Joe understands the importance of not only ensuring someone will be there to take care of your pet’s physical needs, but also to make sure the pet parent and pet feel comfortable and safe while the family is away.

Julie Ashcroft, A.M./P.M. Sitter and Mid Day Dog Walker

Julie is a retired special education teacher. She worked with special needs students for 41 years and enjoyed every minute!

She has always had a love for all pets…. Especially dogs. She’s been a pet owner all her life and even volunteered at a rescue for several years. She appreciates the unconditional love that dogs give and enjoys bonding with new animals.

She currently lives in Tonawanda where she is near her grandchildren. She has 5!! She has a remarkable Shih-tzu named Rosey….. her BFF.

In her free time she loves to read, garden and ride her bike.

Denise Morse, A.M./P.M. Sitter and Mid Day Dog Walker

Denise lives in Williamsville with her husband and two cats Merle and Simba.  She is retired from the Department of Social Services after 35 years of service. She enjoys gardening, shopping and being a caregiver in her spare time.

Denise is looking forward to working with Laura’s Critter Care, because she loves animals and helping people.  She is a responsible and respectable person and will go the extra mile for your fur babies!  Denise is a “grandma” to her daughter’s dog and two kitties!

Ashley Bork, A.M./P.M. Sitter and Mid Day Dog Walker

Buffalo Born and raised Ashley currently resides in Depew with her husband, Joe, and two young daughters. After graduating college, she decided to pursue her passion and love for animals and went into pet grooming. Now, after almost 7 years of working in the grooming industry, she is so excited to be able to continue doing what she loves, working with pets.

Not only is Ashley a mama to her two tiny humans she also has four fur babies: Dodge (Beagle),Willow (Australian Shepard), Cinnamon Bun and Mama Coco (both Cavalier King Charles)



birdson branch


Laura’s Critter Care, LLC  2185 Hopkins Road Getzville, NY 14068
Phone: (716) 425-8357