Laura's Critter Care, LLC

  Why Pet Owners Hire Professional Pet Sitters

• Pets are happier and experience less stress at home.
• Diet and exercise routines are uninterrupted.
• Travel trauma for both owner and pet is eliminated.
• Pet’s exposure to illness is minimized.
• Untrained or unwilling friends/family/neighbors need not be called.
• In-home professional pet care provides added peace of mind.

Testimonials

“Great time yesterday at a doggie play date hosted by Laura’s Critter Care and Laura at K-9 Kids Club. Here I am with our pet sitter Miranda Workman, her fur baby Sherlock, and my wife Lorrie who is holding our black and white cocker, Adele. Thanks to Laura’s Critter Care, Laura, Miranda and Marilyn for always taking such great care of our fur babies.” ~Adam Benigni, Sports Anchor/Reporter @ WGRZ-TV

“Adam and I have utilized the services of Laura’s Critter Care for over eight years now. We have had and continue to have a fabulous experience with top notch service from Laura and her entire team!

 

Laura’s Critter Care was recommended by a dear friend because in 2013 our 18 year old cocker spaniel Sasha was having a rough time. Sasha needed a lot of extra care while Adam and I were at work. They all took such special care of Sasha and it was such a relief for Adam and I to have trusted caretakers. Laura was Sasha’s snuggle buddy; Miranda was Sasha’s dog whisperer who calmed Sasha when she was in pain and Marilyn was Sasha’s playmate who kept up Sasha’s spirits and ours too with cute notes about Sasha. Sasha was a tough cookie who fought her way to the end but the LLC team loved her and cared for her right to Rainbow Bridge. They also lovingly cared for Adele our other cocker. No matter how many visits or how long we needed them to help with Sasha – Laura, Miranda and Marilyn always found a way to always cover the visits. We wouldn’t have had as much extra “time” with Sasha if we hadn’t had LCC’s help.

 

Adam and I are at times called away for work and Laura always finds us coverage for the “doggie girls” which helps us carry on with our work knowing our girls are being cared for just like we care for them. They also take special care of Adele our other cocker. And after Sasha passed – everyone kept Adele active and moving so she wasn’t as sad losing her pal Sasha. Marilyn even invented a way to get Adele running – which she doesn’t do! She tied her stuffed dog to a leash and got Adele chasing the stuff dog in the back yard. We’ve now added two more pals for Adele – Cabo and Sadie, and now each of our girls receive special attention during their visits ensuring each dogs “favorite” pastime is enjoyed! I cannot say enough good things about Laura, Miranda and Marilyn; they always make sure the girls have treats, remember their birthdays, help us with eye drops and ear cleanings and other medical needs (our pooches are older so need help). They follow instructions and ask questions and we trust them 1000% with our babes.

 

As two working professionals, knowing our babes are cared for by LCC while we are at work or traveling, is incredible. The quality of the service is not something we ever expected to find. We are incredibly thankful and grateful for Laura, Miranda and Marilyn. 

 

Laura keeps her clients very well informed. She not only sends out information about how to keep your pet healthy and safe but also sends out special literature and announcements about weather conditions and unique pet related issues that may arise during holidays! All helpful and useful information for pet owners. Laura as a business owner treats her customers like she would want to be treated and that is VERY rare these days.

 

Laura runs a incredibly professional organization. When we met Laura for the first time and she brought her formal contract, and advised us about her organization, we were incredibly impressed. Now years later, we remain impressed. Laura is incredibly responsive, organized, and professional and so is all of her staff. Laura’s Critter Care, LLC receives our highest recommendation for pet care services and are very glad she was recommended to us.” ~Lorrie Turner-Benigni, General Counsel and Senior Director of Legal @ New Era Cap & Adam Benigni, Sports Director/Anchor for WGRZ (NBC) Buffalo

“I reached out to Laura’s Critter Care to help with my sister’s dog when she was hospitalized and gravely ill. There is no way to accurately describe the amazing help and comfort they provided!! Every interaction was prompt and caring. Within hours of contacting them I was so reassured that my sister’s dog was going to receive wonderful care. Every person was wonderful and each of them made a sad and difficult experience so much easier. I am eternally grateful for everyone at Laura’s Critter Care and hope they know what a wonderful operation they have. Truly special.” ~Sarah Olson

“I moved to Buffalo two years ago and was struggling to find pet care for my 6 cats and chihuahua. My new job required me to travel quite a bit and this was a real issue. Laura was recommended to me so I called her company. A nice lady promptly called me back and spoke to me at great length about my animals. She recommended a vet and talking with her felt like I was back in my previous home. She genuinely cared.

Marilyn became my regular pet sitter and I cannot stress enough what a huge relief she has been to me. She takes great care with all my animals- even my feral kitty (whom no one can touch.) She keeps me updated on how everyone did while I was away via text and a report card at the end of the visit. If she is unavailable for a session, Laura either finds another person or comes over herself. I love that she keeps an extra key so someone can always have access to my house and she closely monitors the weather and clearly lets everyone know if it is too hot/cold to comfortably take a dog out for an extended walk. My chi is a diva!! I have called on short notice and Laura has always been able to work me in!! It is a real relief and I would never hesitate to recommend her services to any person who asked.”~Christine Giffin, Chief County Toxicologist, Buffalo New York

“Would highly recommend – We have used Laura’s numerous times, but this was the first time we had them (Melissa and Sheri) stay in our home for a week. The attention and love they gave our pets was superb. Our home seemed to be cleaner than when we left! Having 2 Huskies and 2 cats isn’t easy to keep up with but they did an exceptional job!”~Jeffrey Jakubowski, Finance and Insurance Manager at Colton RV

“I cannot say enough great things about Laura’s Critter Care. They exceeded my expectations and went above and beyond doing a phenomenal job. Both Michelle and Dana did an exceptional job caring for my dog. They were patient, loving, and had amazing communication. They paid attention to details to ensure that my dog and home were safe while I was away. Laura’s Critter Care clearly has their business down to a science and asked thoughtful questions to ensure I would be happy with their care. They thought of things that I had not even thought of to ensure that my dog and home would be safe. I came home to a very well cared for dog, who was clearly happy and comfortable. The updates and regular communication reassured me that everything was handled perfectly. Your thoughtful care and well run business made a huge difference for my family. I cannot thank you enough.”~Rebecca Meyer, Pharmacist @Wegmans Food Markets

“Thank you for the amazing care you gave our fur babies and going above and beyond and taking our trash to your house to have it thrown away. This was a fantastic experience and will be booking you again in January for our next adventure.” ~Stacey Castelletti

“I just wanted to tell you how thankful we are that you took such good care of Kelsey. You went above and beyond and we definitely will keep you in mind. You were wonderful and we would recommend you to anyone that is interested. Thanks again.” ~Jane Arcara

“Laura’s critter care takes such good care of Caiques she sends me daily activities and pictures of my birds!!! She puts your mind at ease !!! Your pets are in great hands with them!!! You’re an amazing company!! I am so glad I have Laura” ❤️ ~Jacki Aguglia

“Thank you!! I love this company – Denise and Kathleen do a great job taking care of my cats and providing timely updates (the pictures really put my mind at ease). I never worry about whether the pet sitter will actually show up or do a good job – they are reliable, caring, efficient – two thumbs up!” ~Judith Phillips

“Thanks for everything Laura. All our pet sitters we’ve had with you all are fantastic. We don’t say thank you enough – but thank you!!” ~Colleen Blinkoff, Attorney @Doran & Murphy, PLLC

“I just returned from a 10 day trip to Ireland where I was the fortunate recipient of the services of Melissa and Tori from Laura’s Critter Care. I loved the daily updates and photos! It made a wonderful trip even more enjoyable knowing Kensington was being so well cared for by these two ladies. Thank you!!” ~Jeanne Lynch & Kensington

“Takes all the worries away from the stress that comes with being away from you pets!! The love you show towards our pets is amazing. Thank you so much!!!! What I like best is staying in contact with the pet sitter while away. Always keeping us updated. Love you guys!!” ~Rick Rosenberry, SPCA Serving Erie County Animal Cruelty Investigator and NYS Peace Officer

“Top to bottom this was a wonderful experience. Melissa was great – really seemed to care about Toby and I know he loved her as evident by all the pictures of him on her lap ! At no point was I concerned about him knowing he was in good hands . My neighbors even commented on how well he was being cared for. They even celebrated his birthday! Thank you all. I would not hesitate to use the service in the future and already have given your name to some co workers”.~Cindy Marshall, Clinical Auditor – Fidelis Care

“We just got home from a weekend trip and used Laura’s Critter Care for the first time. They did a great job and kept us updated the entire weekend. I would highly recommend their services. “~Shanna M. Decker, MPH, DVM-Chief of Staff @ Killewald Small Animal Hospital

“Michelle was great!! I can tell that Toby was well taken care of by the smiles on his face when Michelle posted his photos from her visits. It is obvious that Michelle provided exceptional service and love to our puppy! I never worried about Toby when I was at work or when my husband and I went away this past weekend. We will definitely use Michelle again in the future. The service that Laura’s Critter Care provides is unparalleled. I still can’t believe that I found such a great pet sitting service from a Google search!! I will highly recommend Laura’s Critter Care to anyone that is looking for a pet sitter. What I like best is the text messages and the photos! I also like the flexibility of the management staff. Laura’s Critter Care is on the Nordstrom level when it comes to pet services!!”  ~Donna Mallia, Director @ US Department of Veterans Affairs

“We are thrilled with the care provided by your service. It gives us such peace of mind to know that Bruno is in good hands when we cannot be home. Very reliable and responsive. I love the pictures and updates Kristin sends and really appreciate her obvious caring for our puppy.” ~Erin Steck Silvestri, Psychologist at Erin L. Steck Silvestri, Ph.D.

“Amazing ! I feel so confident and in touch with my furballs when I am away, thanks to Laura ! She goes the extra mile to send photos and even had a birthday cake in the fridge for Norman, and Easter treats for the pups on the counter. I’m still smiling over that whole weekend experience. Photos and daily updates~helped me feel totally connected, even though I was miles away! Thanks Laura!” ~Chris Murty

Laura and her team have been helping me care for my dog, Larry Bones for many years now. They are reliable, trustworthy, flexible and the communication is fantastic!! Bones recently had an accident that required extra care with medications and observation. Laura’s Critter Care gave me the assurance I needed to leave Bones at home and be able to go to work during his recovery. Top qualities: Personable, On Time, High Integrity. ~Kathryn Bittner, Vice President, Business Banking Sales Support at M&T Bank

 

“This is my first ever professional pet sitting experience (as opposed to pet sitting by friends and family). Aside from a few days of chaotic doggy daycare when Thorin was 6 months old, I avoiding seeking out such services because I was not comfortable with the idea of trusting my dog in the hands of a “stranger”. Discovering the extremely detailed and thorough website of Laura’s Critter Care was the first step to allaying my fears. Prompt and clear communication from Laura, both by email and in person during our initial consultation visit, confirmed for me that I could expect my dog to receive high quality care from competent and considerate hands. The subsequent visits Thorin has had from Laura have easily equaled my expectations and have allowed me to endure 12 to 14 hour work days with the peace of mind that my beloved puppy is well cared for in my absence.

The prompt texts with photos at the conclusion of the visit have been great for demonstrating to me that Thorin is enjoying his visits with Laura. The additional paper notes left at the house are also great–the more communication the better! It really displays the depth of devotion the sitter has to her job. Specific information about any time Thorin behaved poorly is most welcome, so I can offer input or alter my own training with him; and this coupled with follow up on any improvements in his behavior has been especially helpful.” ~Alexandra Hart, MD

“Laura’s amazing! She has cared for my dogs in my home multiple times. We have a Rottweiler with Addison’s, who needs multiple medications, and a pug that dislikes everyone! She is like the dog whisperer. Both of my dogs love her. I completely trust her with my furry kids. She kept us updated frequently with pictures and texts! I recommend her to anyone looking for a pet sitter, dog walker! Thank you Laura we will definitely continue using your services” ~Cassandra O’ship, LPN@Eastern Niagara Hospital and David O’ship, Owner of Amer-Tech Electrical

“We wanted to thank Laura once again for taking care of Jack and Louie while we were away this weekend. Her attention to detail, welcome home note, report card, and texts really impressed us!  We are thrilled to have found her!  I used her website to request an appointment for Christmas/Christmas Eve.  I understand that she books quickly on the holidays, but she fit us in. Thank you Laura for our new-found freedom and peace of mind!!!”  ~Dr. John Lorenc, PT, DPT and Alison Lorenc

“I could not be happier with Laura! Henry is a rescue dog, and we only had him for a few weeks. We didn’t think it would be a good idea to put him in a kennel. Both our dogs were much happier being home in their own environment. Our care givers were extremely responsive. They went above and beyond our expectations. I really like the texts and pictures. I would highly recommend Laura’s Critter Care to anyone who loves their pets as much as we do.” ~Debora Cullen, Amherst Community Church Education Director

“Our experience with Laura’s Critter Care has been outstanding. Her professional and personal care of our pets goes beyond words.  Laura has extended herself above and beyond when sitting for our animals and has taken special care of Rupert after the loss of Anja. She came to our home on Thanksgiving day and played for hours with Rupert, then sent us pictures and text messages to alleviate our concerns about leaving him so soon after our loss. Jon and I cannot say enough about Laura’s Critter Care. Instructions are followed to the letter, text messages come on a daily basis and Laura continually extends herself to take special care of any situation that may arise. We couldn’t be happier with this service and refer anyone looking for a pet sitter to Laura’s Critter Care. 5 Stars for Laura’s Critter Care!!! ~Susan & Jonathan Neumeister, Executive Director CPP & Revenue Cycle at Roswell Park Cancer Institute

“Laura has given me the peace of mind I have needed for a long time!!My dog and cat are absolutely my children. And because my husband and I travel frequently for work…the stress of managing pet care was driving us crazy. Laura’s extensive variety of services and flexibility and willingness to accommodate our crazy schedule has been a gift.  The best part of working with Laura is her love and patience. Our boy Chaz (2 year old black lab) has had some serious social/trust issues. After just a few visits, he and Laura are now best buds. And my 6 month old kitty Jinx… thinks she is a rock star. 🙂  We agree!Top qualities: Great Results, Good value. ~Karen Vizzi, Regional Vice President at MetLife Investors

“What can I say? Where else are you going to find a pet sitter to watch your adolescent Guinea fowl?!?! Laura of course. She took on the challenge of 16 crazy guinea fowl, guinea pigs, budgies, snakes and a hedgehog! Fighting 95+ degree temps that week, they kept everyone cool and happy!! Highly recommended for your pets no matter what you may have!” ~Dr. Kim Leys DVM, Georgetown Animal Clinic, PC

“Laura is an amazing find for our family of 5 animals. Without Laura, going on vacation would be a daunting task. Laura is so caring and professional that we actually are allowed getaways without worry or care, knowing that the house is secure and our pets are in the best hands. Laura’s knowledge and training with my dogs that have some special needs was never an issue. When we arrived back home there was a card with the report how all went well and a request to let her know we had returned safely, nice touch indeed. I will be using Laura’s Critter Care, LLC from now on and will happily be referring her and her company to all.”   ~Barbara Oliver, President of Barbara Oliver and Co. Jewelers

“The service provided by Laura’s Critter Care was excellent and the ease of use of your web site and documents made the experience very pleasant. Their concern for our satisfaction of the pets needs and the plants kept alive for us were excellent.” ~Barry Dolgoff, Law Offices of Barry S. Dolgoff

“Lisa was wonderful — caring, efficient, knowledgeable. We really appreciated the text updates and photographs she sent us. This is the first time we have gone away and really felt comfortable with our cat sitter. We will probably be going away more often now that we have Lisa. Thank you for your wonderful services!”~Jeanne Spampata, Owner of Business Services

“A few months ago Abby needed to get some weight off and these walks have done just that. Now she is a healthier happy canine! Cayden has just started going for walks too and I hope to see a few extra pounds come off him also.  I have been extremely pleased with the exercise walks my pups have had. Both Abby and Cayden absolutely love their dog walker and when they arrive they put on such an excited display!! When a pet displays that kind of joy upon seeing someone coming towards the front door, you know you’ve made the right choice in having pup walks by Laura’s Critter Care! Thank you, Laura, for being the wonderful, compassionate care taker that you are!  You guys are wonderful ~ I would, and do, recommend you to everyone for pet sitting and home carers. I know I would totally trust you all with my animals and my home.” ~Linda Federowicz

“Laura is a very kind person who genuinely cares for our pugs! Even my Mom’s pug Finn who can be shy and is very stingy with his kisses, is outgoing with her and greets her with a kiss! Updates & photos while I am at work really brighten my day and let me know the pugs are ok.”~Maggie Cairol

“When we were looking for a dog sitter we went through many and when we finally came across Laura we knew that she was the perfect fit. We have been using Laura for over 3 years now. She has become like family to us. We keep telling her that when we move we are going to kidnap her and bring her with us. There are people that do it for just the money and there are people who do it cause it’s their passion. She is a fantastic person who truly loves what she does. She goes above and beyond. She has rushed our dogs to the vets when we have been out of town. She has gone and got meds for them too. I cannot say enough great things about her. If you want to know that your home and pets will be well taken care of when you are gone and have no worries while you are gone then Laura is the perfect person for you. You, Laura, are the best pet sitter that we have ever had. We have needed pet care for 8 years and have gone through a ton of  kennels and sitters and by far you are THE BEST. People don’t take pride in their kennels and pet sitting anymore. Seeing how you take such amazing care of our kiddies gives us a peace of mind when we are on the road.” ~Jessica Colley, Producer, Athlete Relations, Makeup Artist for Gregory James Photo and Gregory James, CEO & Founder of Gregory James Photo & Chief Photographer at Official Muscular Development Magazine, Chief Photographer at FitnessRXforMen and Chief Photographer at FitnessRx for Women Magazine

“Marissa is a great pet sitter/walker. She is great with my Leo, walking him and giving him lots of TLC, and great doggy treats on the holidays!!!!  Laura’s Critter Care is the BEST!!!!  Highly recommended!!!! I tell all my co-worker’s about Laura’s Critter Care !!!!! “~Dorie Dobie, RN atSister’s of Charity Hospital

“Our overall experience with Laura’s Critter Care and Deb has been excellent! The response time for booking an appointment couldn’t be better! Deb arrives when Riggs and Lacey need her to and is amazing with them! We love having her come to “visit” and I don’t know what I ever did without her!! A huge thank you to Deb and Laura’s Critter Care!! Thank you!” ~Tammy Thomas, Catering Manager @ University of Buffalo

“Laura’s Critter Care is very professional, trust worthy, and you get more than what you pay for. They are on top of knowing all information about you and your pets, before you leave for vacation. I was at ease knowing my animals were in good hands and that my sitter knew every detail about my animals. Laura’s Critter Care goes above and beyond the call of duty, I would never put my dogs in a Kennel, when I know I could just call Laura’s Critter Care and my animals will get the one on one attention they deserve in the comfort of their own home.

Knowing that Lisa could care for my dogs and love my animals just like I do, made me feel so comfortable. I had no worries, and knew my girls were in good hands. Getting updates and pictures 3 times a day, made me feel like I never left them and I knew they were OK! Lisa would hang out with my girls after their walks, and gave them the love they needed. She wrote me about each visit and how each dog was doing, it was so cute. She even signed every email with my babies names! She was very observant with my girls and would voice any concerns she had, just to make sure there was nothing wrong with them, since Mommy knows her girls best! She even took my mail in for me, changed the garbage out, and offered to water any plants I had that needed some TLC as well.

I cant thank Laura and Lisa enough for the services I had while I was gone. I am over the moon happy with Laura’s Critter Care, I cant say enough good things about them. I can assure you, this is one happy client and I will use them for any future services I need.” ~Julie OShip

 “Carrie is great! She is so good with Chance and he really likes her. I love that she updates me when she is there. She also send me pictures every once in a while. She is punctual and I know I can count on her to show up! I like that she lets me know when she was there. It is peace of mind knowing Chance got a walk in the middle of the day.” ~Shannon Seipel, Area Sales Manager WYN & Pittsburgh | Technical Concrete Specialist | Skilled Presenter | LEED GA

“I wanted to let you know we were very pleased with the service Kristin provided on your behalf and we plan to use you again the next time we go out of town. Kristin was professional responsive and I felt very comfortable leaving my girls in her care. Thank you.” ~Rachel McPhee, Attorney at Pusatier, Sherman, Abbott & Sugarman

Laura’s Pet Service is a blessing for our family. Always on the go, we depend and know that Laura will be there to take loving care of our dog.  Way to go Laura… ~Larry and Marcy Raines, Business Owners

Laura is the ultimate customer service person. She is very knowledgeable about pets and is very caring towards the pets that she watches. Your pet will be in good hands with Laura.~Jim Craw, Owner, K9 Lawn Pals

“Laura has done a wonderful job taking care of my pets in my home while I am out of town. My pets are safe and happy and well taken care of. Laura also collects the mail, water plants and picks up after the dogs. Laura gives me updates via text messaging on my cell phone and even sends me pictures. My pets suffer less anxiety during my absence because they are in their own home. Laura’s Critter Care, LLC has been there to help take care of my pets whether I go away for one day or a week. I am very grateful for the great care Laura’s business provides.”  Top Qualities: Great Results, Expert, High Integrity.~Stacy Nichols

“Laura is loving and attentive with our dog Achilles, she is very professional and always reliable, we are so grateful that we found Laura!”  Top Qualities: Personable, Expert, High Integrity.~Rebecca Diina LaCivita, Law Clerk to Honorable Barbara Howe, Erie County Surrogate and Michael D. LaCivita, Dr. of Podiatry

“My husband & I decided to add to our family and August 1st brought a Havanese puppy into our home. We both work full time & were concerned that she would be left a good part of the day alone. We both work close by & began making several daily visits…we realized we needed some help. After interviewing Laura’s Critter Care, LLC, we hired Laura to assist us with our new puppy walks, quality time, feeding, etc. While at Shea’s one night, I received a text with a picture of the puppy & a message that all was well….it looked like the dog was smiling! She loves Laura & we love the freedom and comfort this service has brought to us. Thank you to Laura’s Critter Care, LLC.”  Top Qualities: Personable, Good Value, On Time.~Charlene Zoratti, Licensed Broker/Sales Manager at RealtyUSA and Thomas Zoratti, Owner of On The Rocks Liquor 

“We have been using Laura’s Critter Care, LLC since we first brought Ellie home over a year ago. Laura has been so wonderful to work with and Ellie just loves her visits! It’s been such a piece of mind knowing Laura is there to visit Ellie when I have been out of town or my schedule has been crazy. Ellie and I are so thankful for Laura and would recommend Laura’s Critter Care, LLC to any pet owner!!  ~Nicole Scaccia, Assistant Director, Student Advisement Center at Canisius College

“It is difficult to find the words to express how blessed we are to enjoy the services of Laura’s Critter Care, LLC.  Laura takes such good care of our pets that we are barely missed!  Laura is an extremely professional business woman, and a loving, compassionate animal care provider.  If our pets were asked to chose between us and Laura, were afraid Laura would win. We are happy to recommend her to take care of any “furry-person” and their home. ~Anonymous

Laura’s Critter Care, LLC  2185 Hopkins Road Getzville, NY 14068	Phone: (716) 425-8357