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🐾 Testimonials

Group of pets,Group of pets - Dog, cat, bird, reptile, rabbit, isolated on white

  Why Pet Owners Hire Professional Pet Sitters

  • Pets are happier and experience less stress at home.
  • Diet and exercise routines are uninterrupted.
  • Travel trauma for both owner and pet is eliminated.
  • Pet’s exposure to illness is minimized.
  • Untrained or unwilling friends/family/neighbors need not be called.
  • In-home professional pet care provides added peace of mind.


“Great time yesterday at a doggie play date hosted by Laura’s Critter Care and Laura Cagwin Stauffiger at K-9 Kids Club. Here I am with our pet sitter Miranda Workman, her fur baby Sherlock, and my wife Lorrie who is holding our black and white cocker, Adele. Thanks to Laura’s Critter Care, Laura, Miranda and Marilyn for always taking such great care of our fur babies.” ~Adam Benigni, Sports Anchor/Reporter @ WGRZ-TV

“Adam and I have utilized the services of Laura’s Critter Care for over five years now. We have had and continue to have a fabulous experience with top notch service from Laura and her entire team!
Laura’s Critter Care was recommended by a dear friend because in 2013 our 18 year old cocker spaniel Sasha was having a rough time. Sasha needed a lot of extra care while Adam and I were at work. They all took such special care of Sasha and it was such a relief for Adam and I to have trusted caretakers. Laura was Sasha’s snuggle buddy; Miranda was Sasha’s dog whisperer who calmed Sasha when she was in pain and Marilyn was Sasha’s playmate who kept up Sasha’s spirits and ours too with cute notes about Sasha. Sasha was a tough cookie who fought her way to the end but the LLC team loved her and cared for her right to Rainbow Bridge. They also lovingly cared for Adele our other cocker. No matter how many visits or how long we needed them to help with Sasha – Laura, Miranda and Marilyn always found a way to always cover the visits. We wouldn’t have had as much extra “time” with Sasha if we hadn’t had LCC’s help.
Adam and I are at times called away for work and Laura always finds us coverage for the “doggie girls” which helps us carry on with our work knowing our girls are being cared for just like we care for them. They also take special care of Adele our other cocker. And after Sasha passed – everyone kept Adele active and moving so she wasn’t as sad losing her pal Sasha. Marilyn even invented a way to get Adele running – which she doesn’t do! She tied her stuffed dog to a leash and got Adele chasing the stuff dog in the back yard. We’ve now added two more pals for Adele – Cabo and Sadie, and now each of our girls receive special attention during their visits ensuring each dogs “favorite” pastime is enjoyed! I cannot say enough good things about Laura, Miranda and Marilyn; they always make sure the girls have treats, remember their birthdays, help us with eye drops and ear cleanings and other medical needs (our pooches are older so need help). They follow instructions and ask questions and we trust them 1000% with our babes.
As two working professionals, knowing our babes are cared for by LCC while we are at work or traveling, is incredible. The quality of the service is not something we ever expected to find. We are incredibly thankful and grateful for Laura, Miranda and Marilyn. 
Laura keeps her clients very well informed. She not only sends out information about how to keep your pet healthy and safe but also sends out special literature and announcements about weather conditions and unique pet related issues that may arise during holidays! All helpful and useful information for pet owners. Laura as a business owner treats her customers like she would want to be treated and that is VERY rare these days.
Laura runs a incredibly professional organization. When we met Laura for the first time and she brought her formal contract, and advised us about her organization, we were incredibly impressed. Now years later, we remain impressed. Laura is incredibly responsive, organized, and professional and so is all of her staff. Laura’s Critter Care, LLC receives our highest recommendation for pet care services and are very glad she was recommended to us.” ~Lorrie Turner-Benigni, General Counsel and Senior Director of Legal @ New Era Cap & Adam Benigni, Sports Director/Anchor for WGRZ (NBC) Buffalo

“I reached out to Laura’s Critter Care to help with my sister’s dog when she was hospitalized and gravely ill. There is no way to accurately describe the amazing help and comfort they provided!! Every interaction was prompt and caring. Within hours of contacting them I was so reassured that my sister’s dog was going to receive wonderful care. Every person was wonderful and each of them made a sad and difficult experience so much easier. I am eternally grateful for everyone at Laura’s Critter Care and hope they know what a wonderful operation they have. Truly special.” ~Sarah Olson

“I moved to Buffalo two years ago and was struggling to find pet care for my 6 cats and chihuahua. My new job required me to travel quite a bit and this was a real issue. Laura was recommended to me so I called her company. A nice lady promptly called me back and spoke to me at great length about my animals. She recommended a vet and talking with her felt like I was back in my previous home. She genuinely cared.

Marilyn became my regular pet sitter and I cannot stress enough what a huge relief she has been to me. She takes great care with all my animals- even my feral kitty (whom no one can touch.) She keeps me updated on how everyone did while I was away via text and a report card at the end of the visit. If she is unavailable for a session, Laura either finds another person or comes over herself. I love that she keeps an extra key so someone can always have access to my house and she closely monitors the weather and clearly lets everyone know if it is too hot/cold to comfortably take a dog out for an extended walk. My chi is a diva!! I have called on short notice and Laura has always been able to work me in!! It is a real relief and I would never hesitate to recommend her services to any person who asked.”~Christine Giffin, Chief County Toxicologist, Buffalo New York

“Takes all the worries away from the stress that comes with being away from you pets!! The love you show towards our pets is amazing. Thank you so much!!!! What I like best is staying in contact with the pet sitter while away. Always keeping us updated. Love you guys!!” ~Rick Rosenberry, SPCA Serving Erie County Animal Cruelty Investigator and NYS Peace Officer

“Top to bottom this was a wonderful experience. Melissa was great – really seemed to care about Toby and I know he loved her as evident by all the pictures of him on her lap ! At no point was I concerned about him knowing he was in good hands . My neighbors even commented on how well he was being cared for. They even celebrated his birthday! Thank you all. I would not hesitate to use the service in the future and already have given your name to some co workers”.~Cindy Marshall, Clinical Auditor – Fidelis Care

“We just got home from a weekend trip and used Laura’s Critter Care for the first time. They did a great job and kept us updated the entire weekend. I would highly recommend their services. “~Shanna M. Decker, MPH, DVM-Chief of Staff @ Killewald Small Animal Hospital

“Michelle was great!! I can tell that Toby was well taken care of by the smiles on his face when Michelle posted his photos from her visits. It is obvious that Michelle provided exceptional service and love to our puppy! I never worried about Toby when I was at work or when my husband and I went away this past weekend. We will definitely use Michelle again in the future. The service that Laura’s Critter Care provides is unparalleled. I still can’t believe that I found such a great pet sitting service from a Google search!! I will highly recommend Laura’s Critter Care to anyone that is looking for a pet sitter. What I like best is the text messages and the photos! I also like the flexibility of the management staff. Laura’s Critter Care is on the Nordstrom level when it comes to pet services!!”               ~Donna Mallia, Director @ US Department of Veterans Affairs

“We are thrilled with the care provided by your service. It gives us such peace of mind to know that Bruno is in good hands when we cannot be home. Very reliable and responsive. I love the pictures and updates Kristin sends and really appreciate her obvious caring for our puppy.” ~Erin Steck Silvestri, Psychologist at Erin L. Steck Silvestri, Ph.D.

“Laura is fabulous, I recommend her service to anyone who asks me for a pet sitter. I always feel secure leaving my cats in her capable care when we are away. What I like best is the peace of mind that comes with knowing my cats are being well cared for.” ~Katie Kenney, Foster Care Volunteer for City of Buffalo Animal Shelter 

“Amazing ! I feel so confident and in touch with my furballs when I am away, thanks to Laura ! She goes the extra mile to send photos and even had a birthday cake in the fridge for Norman, and Easter treats for the pups on the counter. I’m still smiling over that whole weekend experience. Photos and daily updates~helped me feel totally connected, even though I was miles away! Thanks Laura!” ~Chris Murty

“Laura and her team have been helping me care for my dog, Larry Bones for many years now. They are reliable, trustworthy, flexible and the communication is fantastic!! Bones recently had an accident that required extra care with medications and observation. Laura’s Critter Care gave me the assurance I needed to leave Bones at home and be able to go to work during his recovery.” Top qualities: Personable, On Time, High Integrity.   ~Kathryn Bittner,  Vice President,  Business Banking Sales Support at M&T Bank

 “I’m not sure I could have gone on vacation had I not found Laura’s Critter Care. From the moment I reached out for help till the moment I got home from vacation, everyone has been so accommodating and caring. This business has a great set of ethics and everyone is well trained and thorough. The sitters were loving and sent great updates while I was away. I loved the text updates and pictures. I loved the portal for scheduling and telling Laura’s about my dog’s needs.” ~Heidi Fischer, VP of Administration at I-Evolve Technology Services

“This is my first ever professional pet sitting experience (as opposed to pet sitting by friends and family). Aside from a few days of chaotic doggy daycare when Thorin was 6 months old, I avoiding seeking out such services because I was not comfortable with the idea of trusting my dog in the hands of a “stranger”. Discovering the extremely detailed and thorough website of Laura’s Critter Care was the first step to allaying my fears. Prompt and clear communication from Laura, both by email and in person during our initial consultation visit, confirmed for me that I could expect my dog to receive high quality care from competent and considerate hands. The subsequent visits Thorin has had from Laura have easily equaled my expectations and have allowed me to endure 12 to 14 hour work days with the peace of mind that my beloved puppy is well cared for in my absence.

The prompt texts with photos at the conclusion of the visit have been great for demonstrating to me that Thorin is enjoying his visits with Laura. The additional paper notes left at the house are also great–the more communication the better! It really displays the depth of devotion the sitter has to her job. Specific information about any time Thorin behaved poorly is most welcome, so I can offer input or alter my own training with him; and this coupled with follow up on any improvements in his behavior has been especially helpful.” ~Alexandra Hart, MD

“I can’t thank Christina and Kelly enough. They were both very professional and caring towards my dogs. My request for service came at a very stressful time for me and knowing that my dogs were being well taken care of took alot of pressure off of me. I can’t thank them enough and LCC for having a service like this available. I have passed your information on to many people at the SPCA and many of my dog friends. Please keep my information on file for future use although I’m not sure at this point when that may be. I can’t say enough positive thing about the girls and LCC. Thanks again for the help!!”~Toni Derrick

“Marilyn in amazing!  She plays laser pointer with Teeps and leaves really nice write-ups each time.  I love receiving the pictures and videos she sends of their visits. She is the best pet sitter I could ask for! Thank you Marilyn! From Stephanie and Teeps.  ~Stephanie Embrey, Sales Manager & Management Development Program Coordinator at GEICO

pug3“Laura’s amazing! She has cared for my dogs in my home multiple times. We have a Rottweiler with Addison’s, who needs multiple medications, and a pug that dislikes everyone! She is like the dog whisperer. Both of my dogs love her. I completely trust her with my furry kids. She kept us updated frequently with pictures and texts! I recommend her to anyone looking for a pet sitter, dog walker! Thank you Laura we will definitely continue using your services” ~Cassandra O’ship, LPN@Eastern Niagara Hospital and David O’ship, Owner of Amer-Tech Electrical

“Fabulous. Exceptional. Phenomenal. Laura’s Critter Care holds high standards for their service and pet care. This is very apparent to my husband and I with our pug Stella’s caretaker/sitter Deb. Deb’s knowledge of pugs and love of animals is genuinely comforting. What more could you ask for in your absence, than to have someone come and provide the same love and care you would provide? She’s amazing! A business is only as good as the people working for you. So I thank you Laura for holding high standards for your business and hiring such caring professionals like Deb.” ~Kimberly Hamm, Benefits Manager @ Alcott HR

“We wanted to thank Laura once again for taking care of Jack and Louie while we were away this weekend.  Her attention to detail, welcome home note, report card, and texts really impressed us!  We are thrilled to have found her!  I used her website to request an appointment for Christmas/Christmas Eve.  I understand that she books quickly on the holidays, but she fit us in.  Thank you Laura for our new-found freedom and peace of mind!!!”  ~Dr. John Lorenc, PT, DPT and Alison Lorenc

“I could not be happier with Jennifer and Laura! Henry is a rescue dog, and we only had him for a few weeks. We didn’t think it would be a good idea to put him in a kennel. Both our dogs were much happier being home in their own environment. Our care givers were extremely responsive. They went above and beyond our expectations. I really like the texts and pictures. I would highly recommend Laura’s Critter Care to anyone who loves their pets as much as we do.” ~Debora Cullen, Amherst Community Church Education Director

“We are very thankful to Laura Stauffiger and her crew at Laura’s Critter Care for taking such wonderful care of our babies. When we are away Amy sends us updates and pictures of our kitties it is such a comfort to know they are safe and well cared for. Last year she took care of Mommysboy when he was 17 and in failing health.  Joe and I work long hours and Silas is very territorial of the house he does not warm up to people very easily. We never thought we could find someone to come in and let them out mid day. But Amy has such a nice way with animals. Silas ,Lucy and Zoey adore her. We are so grateful for her loving care of all of our pets. Thanks to Laura’s Critter Care for the wonderful care you give our babies.”~Loretta Miner, Nurse Practitioner @Roswell Park Cancer Institute and Joe Miner, Manufacturing Manager @ Great Lakes Cheese

“We are a family that loves to go on a vacation every chance we get. But when we moved here from Utah we had no family or friends to take care of our dog Hurley. I went to tour many doggy daycares/hotels in the area and did not feel comfortable leaving our dog with any of them. We found Laura’s Critter Care online and saw all the wonderful reviews. They did not disappoint. Marilyn cares about Hurley as if he were her own. Spoiling him and loving him. We know that he is in good hands when we leave him. We are so grateful for Laura’s Critter Care.” ~Shannon Anthony

“Our experience with Laura’s Critter Care has been outstanding. Her professional and personal care of our pets goes beyond words.  Laura has extended herself above and beyond when sitting for our animals and has taken special care of Rupert after the loss of Anja. She came to our home on Thanksgiving day and played for hours with Rupert, then sent us pictures and text messages to alleviate our concerns about leaving him so soon after our loss. Jon and I cannot say enough about Laura’s Critter Care. Instructions are followed to the letter, text messages come on a daily basis and Laura continually extends herself to take special care of any situation that may arise. We couldn’t be happier with this service and refer anyone looking for a pet sitter to Laura’s Critter Care. 5 Stars for Laura’s Critter Care!!! ~Susan & Jonathan Neumeister, ‎Executive Director CPP & Revenue Cycle at Roswell Park Cancer Instituteistock_000020060926_medium

“Laura has given me the peace of mind I have needed for a long time!!  My dog and cat are absolutely my children. And because my husband and I travel frequently for work…the stress of managing pet care was driving us crazy. Laura’s extensive variety of services and flexibility and willingness to accommodate our crazy schedule has been a gift.  The best part of working with Laura is her love and patience. Our boy Chaz (2 year old black lab) has had some serious social/trust issues. After just a few visits, he and Laura are now best buds. And my 6 month old kitty Jinx… thinks she is a rock star. :)  We agree!” Top qualities: Great Results, Good value.  ~Karen Vizzi, Regional Vice President at MetLife Investors

“Overwhelmingly pleased with the care, customer service and professionalism provided by Laura.  I wish we had known about Laura’s Critter Care sooner, such a relief knowing our babies are in good hands when we are away! I would confidently recommend Laura’s Critter Care to anyone in need of top notch doggy love and care!” ~Nicole Saj

iStock_000006500100XSmall“What can I say? Where else are you going to find a pet sitter to watch your adolescent Guinea fowl?!?! Laura of course. She took on the challenge of 16 crazy guinea fowl, guinea pigs, budgies, snakes and a hedgehog! Fighting 95+ degree temps that week, they kept everyone cool and happy!! Highly recommended for your pets no matter what you may have!” ~Dr. Kim Leys DVM, Georgetown Animal Clinic, PC

“Laura is an amazing find for our family of 5 animals. Without Laura, going on vacation would be a daunting task. Laura is so caring and professional that we actually are allowed getaways without worry or care, knowing that the house is secure and our pets are in the best hands. Laura’s knowledge and training with my dogs that have some special needs was never an issue. When we arrived back home there was a card with the report how all went well and a request to let her know we had returned safely, nice touch indeed. I will be using Laura’s Critter Care, LLC from now on and will happily be referring her and her company to all.”    ~Barbara Oliver, President of Barbara Oliver and Co. Jewelers

“We were so pleased with our experience! Jennifer was wonderful-from the meeting visit, to the daily contact and pictures, and at the end of our trip we came home to her drawing our cats saying welcome home!! It was a weight off our minds and hearts to know the cats were cared for in the comfort of their home. Jennifer was definitely a kind, caring person! Since Sammy is a cat w/ medical needs it was most important that she was able to get her meds without having to be boarded in a crate all week alone and in unfamiliar territory. The fact that she could stay at home was the most important factor when considering Laura’s Critter Care.” ~Maggie Leone, Employee Representative at Wegmans Food Marketsistock_000006432325xsmall

“The service provided by Laura’s Critter Care was excellent and the ease of use of your web site and documents made the experience very pleasant. Their concern for our satisfaction of the pets needs and the plants kept alive for us were excellent.” ~Barry Dolgoff, Law Offices of Barry S. Dolgoff


“Lisa was wonderful — caring, efficient, knowledgeable. We really appreciated the text updates and photographs she sent us. This is the first time we have gone away and really felt comfortable with our cat sitter. We will probably be going away more often now that we have Lisa. Thank you for your wonderful services!”~Jeanne Spampata, Owner of Business Services

“A few months ago Abby needed to get some weight off and these walks have done just that. Now she is a healthier happy canine! Cayden has just started going for walks too and I hope to see a few extra pounds come off him also.  I have been extremely pleased with the exercise walks my pups have had. Both Abby and Cayden absolutely love their dog walker and when they arrive they put on such an excited display!! When a pet displays that kind of joy upon seeing someone coming towards the front door, you know you’ve made the right choice in having pup walks by Laura’s Critter Care! Thank you, Laura, for being the wonderful, compassionate care taker that you are!  You guys are wonderful ~ I would, and do, recommend you to everyone for pet sitting and home carers. I know I would totally trust you all with my animals and my home.” ~Linda Federowicz

“Laura is a very kind person who genuinely cares for our pugs! Even my Mom’s pug Finn who can be shy and is very stingy with his kisses, is outgoing with her and greets her with a kiss! Updates & photos while I am at work really brighten my day and let me know the pugs are ok.”~Maggie Cairol

“Laura loves animals. She is caring for my second cat right now and I would never leave him with anyone else. It gives me such peace of mind when I am away knowing that my home and pet is in her care. She gives me daily updates, photos and responds back right away, even with her busy schedule. If your animals need special attention or medicine, she can also accommodate you. Her business is first rate.”  ~Julianne Mayo
“I was a little hesitant about using a pet sitting service at first but I have been using Laura’s Critter Care for almost 2 years. Laura is “my pet sitter” and she is absolutely wonderful! My cats are a little high maintenance but love her. She makes it possible for me to get away and take vacations and puts my mind at ease while away. I love all the texts and photo updates and would definitely recommend her to anyone!” ~Robin Reynolds, U.S. Customs Service

“I was getting ready to start a new job and needed a person where I knew my dog would be taken care of.  I goggled dog walkers and Laura’s Critter Care, LLC came up and I called.  Laura responded very quickly.  I explained what I needed and we set up an appointment.  I immediately felt comfortable with Laura and my dog liked her too.  I set Laura up to come to my house once a day to feed her as needed, give her meds as needed and to walk her.  She was always on time and did an amazing job.  She even sent pictures and text messages which I appreciated very much.  I could not go to work every day without Laura’s services.  She was wonderful!” ~Laura Francese, Professional Archer and Bow Hunter, spokesmodel for Strother Archery,  NFL Buffalo Bills Cheerleader, Star of ESPN2’s mini series Redfield RedZone and previous CW23 Star on Winging It! Buffalo Style Television Show images104

“Laura’s Critter Care was fantastic! All pets were clean, including surrounding areas too (which is difficult, as the hay-eating critters make a MESS). All had been fed apparently well. The mail was taken in and neatly stacked and all our babies seemed to be doing well! They even politely told us we had accidentally left our garage door open, and shut it for us!! Thank you so much for your excellent care you took of our beloved pets (rabbit, birds, frog, guinea pigs, gecko, tortoise and dog).” ~Nancy Martell, LVT @ Specialized Care For Avian & Exotic Pet

“Laura runs a very reputable pet sitting company. Laura is very active in pet/animal advocacy, and is a blogger for the pet section of WGRZ-TV Channel 2’s website.  Laura has provided me with numerous resources concerning animal welfare, programs for learning CPR for companion animals. She has also made me aware of programs being offered at The University of Buffalo aimed at the betterment of rescues, caring for companion animals, new practices in Veterinary medicine.  Laura is active in attending Pet Expo’s, and making it known that she is more than just a typical “pet sitter/dog walker”.  In my opinion, Laura is the number one choice for anyone looking for a reliable, dependable, trustworthy individual to take care of their pets.”~Nicole Pelkey, Foster/Volunteer, with multiple Buffalo area  Animal Rescues
“Laura is outstanding with all my pets I have 6 cats and a dog. They all love her and look forward to her kindness and care.   What I like best about her is her flexibility of scheduling since I have a hectic and unpredictable job it’s comforting to know that my pets are taken care of with kindness when I can’t be there and that Laura loves her job as much as I love my pets.  Thank you.  “  ~Dr. Bonnie Gleason, MD – Division of Critical Care Department of Anesthesiology at Roswell Park Cancer Institute

“Wonderful experience! My pets are older and were so happy staying in their home where they are comfortable.  They texted me each day and even sent pictures which meant so much to us! My 4 year old daughter missed the pets so much…seeing pictures of them really helped her.  House was clean…litter was clean… Pets were very happy! I will be using your service again. Thank you!!!” ~Rebecca Muffoletto, Schools Program Specialist @ The Buffalo Zoo

“My family and I went on our Florida vacation, I was very skeptical of leaving my fur-kids alone with anyone. I cannot tell you how happy I was to receive, pictures and morning updates every morning of our vacation. Cindy went above and beyond and treated our two dogs and two ferrets as her very own. For a week straight our dogs looked out the window every morning, as they were awaiting Cindy’s arrival. I will recommend Lauras Critter Care every chance I get! I will also put up on my Pet Alert of WNY Facebook page and hope that you receive more clients!  Thank you all again!!!!” ~Mallory McNicholas, CEO and Founder of WNY Pet Alert

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“My husband and I are extremely pleased with your company. Prompt call back when I initially left a message.  Jennifer G. has been professional, reliable and a real pleasure to work with.  We have been living in Orchard Park for only 2 1/2 months now and have used Jennifer twice already. I feel very comfortable leaving my 2 elderly cats at home knowing she will be caring for them.  She was very reassuring that all was well with them I have already highly recommended Laura’s Critter Care, LLC. “~Michele and Sven Wiedenhaupt, General Manager at Four Seasons Hotels and Resorts

“When we were looking for a dog sitter we went through many and when we finally came across Laura we knew that she was the perfect fit. We have been using Laura for over 3 years now. She has become like family to us. We keep telling her that when we move we are going to kidnap her and bring her with us. There are people that do it for just the money and there are people who do it cause it’s their passion. She is a fantastic person who truly loves what she does. She goes above and beyond. She has rushed our dogs to the vets when we have been out of town. She has gone and got meds for them too. I cannot say enough great things about her. If you want to know that your home and pets will be well taken care of when you are gone and have no worries while you are gone then Laura is the perfect person for you.  You, Laura, are the best pet sitter that we have ever had. We have needed pet care for 8 years and have gone through a ton of  kennels and sitters and by far you are THE BEST. People don’t take pride in their kennels and pet sitting anymore. Seeing how you take such amazing care of our kiddies gives us a peace of mind when we are on the road.” ~Jessica Colley, Producer, Athlete Relations, Makeup Artist for Gregory James Photo and Gregory James, CEO & Founder of Gregory James Photo & Chief Photographer at Official Muscular Development Magazine, Chief Photographer at FitnessRXforMen and Chief Photographer at FitnessRx for Women Magazine


“Laura’s Critter Care, LLC is very professional and has excellent customer service.  All information on the visits, times and cost of service was clearly indicated. A photo of our pet was sent to me along with a text message updating us as to when the service was being provided.  I knew that my dog was safe and in good hands.  It was perfect!  Our dog was stress free, and consequently,  so were we!  I thank Laura for providing  such an affordable , professional service.”   ~Lenore & Rob Neiler – Partner, Director of  In-Store Creative Strategies at Eric Mower and Associates

“Marissa is a great pet sitter/walker. She is great with my Leo, walking him and giving him lots of TLC, and great doggy treats on the holidays!!!!  Laura’s Critter Care is the BEST!!!!  Highly recommended!!!! I tell all my co-worker’s about Laura’s Critter Care !!!!! “~Dorie Dobie, RN at Sister’s of Charity Hospital 

 “Fabulous. Exceptional. Phenomenal. Laura’s Critter Care holds high standards for their service and pet care. This is very apparent to my husband and I with our pug Stella’s caretaker/sitter Deb. Deb’s knowledge of pugs and love of animals is genuinely comforting. What more could you ask for in your absence, than to have someone come and provide the same love and care you would provide? She’s amazing! A business is only as good as the people working for you. So I thank you Laura for holding high standards for your business and hiring such caring professionals like Deb.”     ~Kimberly Hamm

“Our overall experience with Laura’s Critter Care and Deb has been excellent! The response time for booking an appointment couldn’t be better! Deb arrives when Riggs and Lacey need her to and is amazing with them! We love having her come to “visit” and I don’t know what I ever did without her!! A huge thank you to Deb and Laura’s Critter Care!! Thank you!” ~Tammy Thomas, Catering Manager @ University of Buffalo

“Miranda has been excellent! I always felt at ease knowing Miranda was checking in. Especially with my dogs various illnesses. I very much appreciated Miranda’s observations about their behavior. It was very helpful to have another set of eyes, who is very professional and caring.  She treated them as if they were her own and that meant a lot to me.  I loved the pictures and videos.”~Erin Habelt, Coach and Teacher @ Nichols School

“Marilyn was an amazing caregiver for our cat Django. We were vacationing in Italy for 2 weeks and I had no worries knowing that our cat and home were in good hands. Marilyn sent daily emails and text messages with pictures of our kitty which were all the more reassuring. She probably took better pictures than we do! We are very appreciative of all the attention she gave Django as he can be very high maintenance! She even brought him new toys! Thank you for your dedication to excellent pet care.”  ~Kendra Macaluso

“We had never left Kitty, even overnight, and were very anxious about leaving her for five whole days! However, Marilyn came for a “pre-visit” and went over everything in great detail, making us feel so much better upon departure for our trip. Then, we got daily texts – complete with pictures! – every day we were gone! Kitty runs and hides when a visitor is in the house, so it was wonderful to see pictures of her SITTING ON MARILYN’S LAP!!!!! Marilyn also brought in mail and even watered our drooping flowers outside (and we hadn’t asked her to do so). We don’t travel often, but we will call Laura’s next time we do, and we will definitely ask for Marilyn. Job well done.” ~Jan Kapturowski

“I am so glad I found Laura’s Critter Care! The care and attention Karin, Marissa and Laura give all my pets and home when I am away is outstanding. They even love my chickens! Lol! I feel completely comfortable knowing they will handle everything with total professionalism and in a timely manner when I am away, and knowing that I can call on them to step in and take care of all my babies and whatever needs handled in an emergency is priceless. I love getting the daily texts and photos of my babies being cared for to assure me they’re in good hands.”~Jody Holmistock_000010078669small

“Excellent job!  We are very pleased with Laura’s Critter Care. Peanut and Eileen got along wonderfully. Eileen provided loving care and understanding to the needs of an older pet. We will use Eileen services again. We will recommend Laura’s Critter Care to others.” ~Norma Gracia 

“Both Debbie & Eileen are very professional, and appear to really enjoy working with my dog. They are both very reliable, dedicated to the dog’s well-being, and pleasant to work with. Eileen’s upbeat energy has worked wonders for Evie. Eve has exhibited symptoms of PTSD since running into a car in August 2013. Her extreme fear of cars has made it almost impossible to get her to walk more than a couple blocks from home. Eileen has gotten her to walk places that I’ve only been able to get her to once or twice since her accident. Eileen even coaxed Eve down a block we haven’t walked in over a year & a half. Today I was able to walk with them for several blocks, and was delighted to see how much more confident Eve appeared to be. She didn’t even complain when I returned home without her. She just kept on walking, head and tail both high & happy.” ~Catherine Barthel, Manager @ New York State Department Of Labor

“Laura’s Critter Care is very professional, trust worthy, and you get more than what you pay for. They are on top of knowing all information about you and your pets, before you leave for vacation. I was at ease knowing my animals were in good hands and that my sitter knew every detail about my animals. Laura’s Critter Care goes above and beyond the call of duty, I would never put my dogs in a Kennel, when I know I could just call Laura’s Critter Care and my animals will get the one on one attention they deserve in the comfort of their own home.

Knowing that Lisa could care for my dogs and love my animals just like I do, made me feel so comfortable. I had no worries, and knew my girls were in good hands. Getting updates and pictures 3 times a day, made me feel like I never left them and I knew they were OK! Lisa would hang out with my girls after their walks, and gave them the love they needed. She wrote me about each visit and how each dog was doing, it was so cute. She even signed every email with my babies names! She was very observant with my girls and would voice any concerns she had, just to make sure there was nothing wrong with them, since Mommy knows her girls best! She even took my mail in for me, changed the garbage out, and offered to water any plants I had that needed some TLC as well.

I cant thank Laura and Lisa enough for the services I had while I was gone. I am over the moon happy with Laura’s Critter Care, I cant say enough good things about them. I can assure you, this is one happy client and I will use them for any future services I need.” ~Julie OShip 

“The service exceeded my expectations — it’s exactly as advertised, but better. They are truly concerned for your pets’ well-being, but make the process painless. Even though their web site faqs seem like a lot of reading, its worth it for an understanding of their policies to engender the cooperativeness of this shared responsibility. Lita approached caring for my two cats intelligently and lovingly, and managed to always send (great-quality!) photos of them with reports via text. Also, its easy to pay online. Lita was knowledgeable and experienced, with a professional background in veterinary practices, so she was practiced in dispensing my elderly cats’ meds and with their diet issues. She brushed and played with them, and even eventually coaxed my other cat from her usual under-the-bed fortress from “strangers.”  Thanks much for helping me out during a chaotic time for all of us. It was a hugely better alternative to caring for my two elderly cats while I was away than any others. What a great, reasonably priced service/business. You also made the initial intake and paperwork easy to complete.” ~Kim Van Dyke


 “Carrie is great! She is so good with Chance and he really likes her. I love that she updates me when she is there. She also send me pictures every once in a while. She is punctual and I know I can count on her to show up! I like that she lets me know when she was there. It is peace of mind knowing Chance got a walk in the middle of the day.” ~Shannon Seipel, Area Sales Manager WYN & Pittsburgh | Technical Concrete Specialist | Skilled Presenter | LEED GA

“I wanted to let you know we were very pleased with the service Kristin provided on your behalf and we plan to use you again the next time we go out of town. Kristin was professional responsive and I felt very comfortable leaving my girls in her care. Thank you.” ~Rachel McPhee, Attorney at Pusatier, Sherman, Abbott & Sugarman

  “Laura’s Pet Service is a blessing for our family. Always on the go, we depend and know that Laura will be there to take loving care of our dog.  Way to go Laura…” ~Larry and Marcy Raines, Business Owners

fish bowl   “Laura is the ultimate customer service person. She is very knowledgeable about pets and is very caring towards the pets that she watches. Your pet will be in good hands with Laura.”~Jim Craw, Owner, K9 Lawn Pals

“I couldn’t be happier. Lisa and Mark are amazing. They clearly love the dogs and when we recently had a minor problem with Seamus Lisa acted quickly to contact me and get Seamus to the Vet. Thankfully it was not serious but I knew they Lisa and Mark would handle everything. Thank you guys. I will recommend Laura’s Critter Care to anyone!!!”  ~Suzanne Corrigan, RN @ ADON Waterfront Healthcare Center 
“Laura takes her job seriously and conveys that to her clients. As a pet owner and pet lover, it is very important to leave that member of the family in excellent hands when away – Laura fulfills that.  Also, she is never hard to reach, always gets back to you right away and is as accomodating as possible!”   Top Qualities: Great Results, On Time, High Integrity. ~Laurie Frey,  Marketing Director, Frey Electric Construction Company, Inc.  



“Laura has done a wonderful job taking care of my pets in my home while I am out of town. My pets are safe and happy and well taken care of. Laura also collects the mail, water plants and picks up after the dogs. Laura gives me updates via text messaging on my cell phone and even sends me pictures. My pets suffer less anxiety during my absence because they are in their own home. Laura’s Critter Care, LLC has been there to help take care of my pets whether I go away for one day or a week. I am very grateful for the great care Laura’s business provides.”  Top Qualities: Great Results, Expert, High Integrity.  ~Stacy Nichols 

  “Laura runs a great business, and you can trust your pet in her hands. I put her under “child care”, because pets are essentially our children. They can only be entrusted to someone that is professional, kind, trustworthy, and knowledgeable. Laura is all of the above. I am definitely a repeat customer because of her wonderful services. Thank you, Laura.”  Top Qualities: Great Results, Personable, High Integrity. ~Lisa Yamagishi,  College student at State University of New York at Buffalo 


“Laura is loving and attentive with our dog Achilles, she is very professional and always reliable, we are so grateful that we found Laura!”   Top Qualities: Personable, Expert, High Integrity.   ~Rebecca Diina LaCivita, Law Clerk to Honorable Barbara Howe, Erie County Surrogate and Michael D. LaCivita, Dr. of Podiatry 


“Laura is AMAZING.  I recently adopted a dog that had a rough life and therefore can be difficult to deal with.  Laura is always calm and patient, and my dog is honestly, calmer when I come home, after Laura has been here.  Her rates are incredibly reasonable and she will always work with you to meet your scheduling needs.  I trust her with my dog, my cat, and my home.  Call her… your pet will be very happy you did!”  ~Heather Murdoch

  “My husband & I decided to add to our family and August 1st brought a Havanese puppy into our home. We both work full time & were concerned that she would be left a good part of the day alone. We both work close by & began making several daily visits…we realized we needed some help. After interviewing Laura’s Critter Care, LLC, we hired Laura to assist us with our new puppy walks, quality time, feeding, etc. While at Shea’s one night,I received a text with a picture of the puppy & a message that all was well….it looked like the dog was smiling! She loves Laura & we love the freedom and comfort this service has brought to us. Thank you to Laura’s Critter Care, LLC.”  Top Qualities: Personable, Good Value, On Time.     ~Charlene Zoratti,  Licensed Broker/Sales Manager at RealtyUSA and Thomas Zoratti, Owner of On The Rocks Liquor  


“Laura is fantastic. We have an aging pooch who requires a bit of extra care and Laura has done an excellent job with her every time she takes care of her. Not to mention our dog absolutely loves her. I would highly recommend using Laura’s Critter Care, LLC for any of your pet sitting needs!”  Top Qualities: Great Results, Expert, High Integrity.~Jenn Persico, Owner, Mosey Persico LLP; Majority Counsel Erie County Legislature

  “I met Laura recently and arranged to have her take care of my 3 dogs while I was away for a few days vacation last week. I was extremely pleased with the care she gave to my pets, her prices, and the professional way she managed her business. She even dropped me off (in the middle of the night) and picked me up at the airport, obviating the need to call a taxi. Laura called me with updates and assured me that my dogs were doing well and being “loved on” and cared for. She took in the mail and even offered to water my straggly plants. I recommend Laura’s Critter Care, LLC highly to anyone looking for a caring, professional and responsible person to care for their pets. It was comforting to know that my dogs were in such good hands while I was away. Thanks again Laura.”   ~Lori Hickey,  Attorney 

“We have been using Laura’s Critter Care, LLC since we first brought Ellie home over a year ago. Laura has been so wonderful to work with and Ellie just loves her visits! It’s been such a piece of mind knowing Laura is there to visit Ellie when I have been out of town or my schedule has been crazy. Ellie and I are so thankful for Laura and would recommend Laura’s Critter Care, LLC to any pet owner!!  ~Nicole Scaccia, Assistant Director, Student Advisement Center at Canisius College

“I am very happy to have Laura from Laura’s Critter Care, LLC walk Bryce 3 times a week! Bryce had some major changes occur in our household and had been very depressed.  We tried a few different things with him nothing changed his temperament, He was really feeling blue. This behavior went on for about a year. I had a dog walker but she was not consistent with his walking days. Then he became really bummed out when she did not show up to walk him. He would lay by the door waiting for her and when she called and told me she was not coming it broke his heart and mine. I called Laura on a Saturday and was not expecting to be put on her list right away. She set up a time to visit Bryce the next day which was Sunday. She scheduled him for the next week and they have become awesome friends! He waits by the door for her smelling his leash the night before as it lays on the end of the couch. Bryce is a Brindle English Mastiff, he is 197 lb and doesn’t know his own strength. The first week they had to feel each other other out, but what I admire about Laura is she never gave up and she was determined to work with Bryce and I’m glad she did. I have had other people who have been “real” dog people give up too easily. I am so pleased with Laura she has become like a member of our family. Mango my English Bulldog and Freya my Collie Shepherd look forward to her visits as well.”    ~The Belknaps, Business Owner images152

“Lisa was great! She arrived as scheduled each day and texted me with details of their walk (pick up and drop off time, route taken, any issues that she thought I should be aware of) and a really cute photo of Selena. It was very reassuring knowing that I had someone reliable to walk Selena and not only that but someone who truly cared about her!” ~Jeannine Lee, Senior Law Librarian @ NYS Supreme Court Library

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“It is difficult to find the words to express how blessed we are to enjoy the services of Laura’s Critter Care, LLC.  Laura takes such good care of our pets that we are barely missed!  Laura is an extremely professional business woman, and a loving, compassionate animal care provider.  If our pets were asked to chose between us and Laura, were afraid Laura would win.  We are happy to recommend her to take care of any “furry-person” and their home. ~Anonymous

Laura’s Critter Care, LLC  2185 Hopkins Road Getzville, NY 14068
Phone: (716) 425-8357