“I want to send you our sincere gratitude for your service over the last 8 weeks. We have been pulled from home way too many times to count.
Without your amazing team, I really don’t know what we would have done. Michelle is so kind and loving to our pups Koby, Max and Nala. Melissa fills in and doesn’t skip a beat.
Melissa noticed something with one of our pups and brought it to my attention. I took him into the vet and sure enough he had an ear infection.
Michelle and Melissa have been awesome in helping us with medicine to get him healthy. We had a death in the family and had to travel out west suddenly and your whole team helped with the scheduling and coverage.
That was one huge thing we did not have to worry about. Katelyn in the office is so quick to respond to my info changes, scheduling or payment info and goes above and beyond to provide great service.
I know I have written before but I just wanted to tell you again after being a client for over 15 months, you have an amazing organization and I am very thankful for the way you run your business.“~Tina Zamora, Sr. Technology Buyer @ Ingram Micro Inc. 5/21/18
Regular Services For
Your Pet
- Fresh food and water at scheduled visits
- Walks, playtime, brushing, love
- Scoop and change litter boxes
- Administering of basic medications
- Pick up after pets
- Maintain your routine
- Daily status through text and/or Email through our pet sitting software Time to Pet
- LOVE on them as if they were our own
- Pick up mail, newspapers, flyers and packages
- Alternate lights and blinds
- Basic watering of indoor plants
- Garbage put out on garbage day
- Overall security of your home
Services we provide
- Dog walking
- Drop in visits for any reason
- House sitting
- Litter box maintenance
- Midday dog walks
- Overnight pet sitting (stay in your home)
- Pet taxi to vet, daycare, groomer
- Spring yard pet waste clean up
- Vacation pet sitting
We offer 20, 30, 45, 60 minute visits and dog walks and any amount of block time you might need 2hr, 3hr, 4hr…
Let us know what you need and we will try to work it out!
Rates for time
*20 minute visit $24.00
*30 minute visit $27.00
*45 minute visit $30.00
*1 hour visit $35.00
Plus sales tax
Rates for Additional Services
*Litter Box Maintenance $27.00 on up depending on how many litter boxes etc.
*Overnight Stay 10pm-6am $95.00
*Insulin Administration $5.00 in addition to the cost of a visit, $24.00 without a visit
*House Sitting/House Check (no pets) $24.00
*30 Minute Emergency Visit (less than 2 hours notice for current clients) $45.00
*Key Pick Up and Return $24.00 each time (We strongly suggest lockboxes or keyless entry to avoid this fee)
*Additional Meet and Greets $24.00
Additional Surcharges
*We work on the following Holidays with a $15.00 surcharge per day Christmas, New Years, Easter and Thanksgiving. We work on the following Holidays with a $10.00 surcharge per day Christmas Eve, New Years Eve, Memorial Day, Independence Day and Labor Day. The major holidays of Thanksgiving and Christmas requires a 50% non-refundable deposit to secure the dates needed for pet care.
*Over 5 pets per visit $5.00 per visit
*Short notice visits are an additional $5.00-$10.00 per visit
Please understand that short notice visits require extra effort on our part and may be subject to additional fees. Please be aware that the visit time may be shorter if we are having to work the visit into our already busy schedules. But we will do everything we can to be there when needed in an emergency.
We greatly appreciate the extra fee being included in your payment for short notice scheduling.
Note: A “Short Notice” is less than 72 hours for non-holidays or less than 1 week for holidays. There will be an additional $5.00 per visit charge. Each visit that is less than 24 hour notice there will be a $10.00 per visit charge.
*100% of all surcharges are paid directly to the Laura’s Critter Care Pet Sitter by Laura’s Critter Care, LLC
Should you tip your pet or house sitter? If you were provided with great service it is appropriate to tip your pet or house sitter 10-20% of the total bill. Your pet or house sitter shows a great deal of love and care towards your pet(s) or home and frequently go above and beyond the call of duty.
Cancellation: LAURA’S CRITTER CARE, LLC requires a 24-hour notice of cancellation before the start of a particular service period. Less than 24-hour notice of a particular service period will result in Client being billed for 100% of the fee for booked services. Holiday cancellation requires a one-week notice before the start of the service period. Less than a one-week notice before the start of the service period will result in Client being billed for 100% of the fee for booked services. For major holiday bookings we require a 50% non-refundable deposit. If services are cancelled there will be no refunds or credits of that deposit. All cancellations must be submitted through your client portal by selecting “schedule” and then “submit a schedule change request”.
Early Returns: LAURA’S CRITTER CARE, LLC carefully schedules our time to service you and our other clients. Therefore, there are no refunds or credits for early returns or last minute changes to pet care. Once pet care begins, payment is due for the original dates scheduled.
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*Please book early for Holiday weeks/weekends. If we are given one week or less notice on Holiday needs there will be a an additional surcharge for each visit. *Holiday Bookings: A 50% non-refundable down payment must be received before we will secure the dates you need pet care coverage for during this time. *Holiday Cancellations: Holiday cancellation requires a one-week notice before the start of the service period. Less than a one-week notice before the start of the service period will result in Client being billed for 100% of the fee for booked services. For the majors Holidays we require a 50% non-refundable deposit. If services are cancelled there will be no refunds or credits. All cancellations must be submitted through your client portal by selecting “schedule” and then “submit a schedule change request”.
Office hours are as follows: Monday-Friday 8am-7pm and Saturday-Sunday- 10am-7pm. The client portal and messages will be spot checked outside of office hours by a manager on call. The office will be closed for the following holidays with a manager on call: New Years Day, Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas Day. Amended office hours of 9am-1pm will be on the following holidays with a Manager on call: Presidents Day, Thanksgiving Eve, Christmas Eve, New Years Eve
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